At Door Controls USA, We are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.
Guided by our mission of Opening Doors for Generations and grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, Get'er Done—we strive to make a lasting impact for our customers and communities. Join us in delivering high-quality solutions & services to our customers nationwide.
Benefits Package Offered for full-time employees:
- Medical
- Dental
- Vision
- Accidental Insurance
- Critical Illness
- Supplemental Life Insurance
- Short Term Disability
- Long Term Disability
- 401k + Company Match
- Legal Shield
Job Summary:
The AR Clerk processes daily customer material returns and works with customers to collect past due returns.
Duties/Responsibilities:
- Assist in processing daily customer returns.
- Scan and file daily return paperwork obtained from Receiving.
- Process returned materials in the company’s financial system and update past due returns report.
- Send past due materials list to customers on a scheduled basis or as requested.
- Contact customers regarding past due returns.
- Process customer invoices/credit memos for past due returns.
- Process credits for the return of past due returns.
- Assist customers with return questions.
- Run weekly aging reports
- Attend weekly meeting to review past due and returned materials report. Discuss collectability issues and determine resolution.
Required Skills/Abilities:
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Strong analytical and critical thinking skills.
- Ability to manage time and prioritize tasks to meet established deadlines.
- Ability to function effectively in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Ability to balance customer care skills with team and company objectives
Education and Experience:
High school diploma or equivalent.
Education classes in accounting, finance, or business management desirable.
At least two years related experience required.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
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