Overview
Job ID 36968803
Category Healthcare
Organization UCR Health
Department UCRH HP Ops Purchased Services
Location Main Campus - UCR
Salary $114,300 - $220,900
Date Posted January 27, 2026
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Full-time(100%)
Level of Supervision Direction
Personnel Program Code Management & Sr Professional
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No
Position Information
The Director of Quality - UCR Health supports the mission, vision, and goals of the organization through continuous quality improvement to provide safe, timely, effective, efficient, equitable, and patient-centered care. Working under the direction of the Chief Medical Officer, this role will support the development of a quality improvement strategy that aligns with UCR Health organizational goals. The Director of Quality is a highly visible relationship-centered leader responsible for advancing quality, safety, and continuous improvement through direct engagement with frontline staff, physicians, operational, and informatics leaders. This role is mainly focused on people, presence, and partnership. The position relies primarily on building trusted relationships, leading cross-functional teams, and support colleagues in real-world care environments. The Director of Quality works across teams, departments, and business units to foster a culture of improvement and shared accountability, spending significant time in patient care and operational settings to support staff and physicians in reaching their full potential in quality improvement. The director will develop detailed plans to identify and address quality gaps and to achieve quality improvement goals for each measure. The director will use data to drive quality improvement initiatives and to monitor trends. The director will implement a quality improvement platform including the Model for Improvement and LEAN methods. With partners, develops a culture of excellence in quality and accountability. The Director will support workflow and process redesign, and engagement of providers and staff to implement evidence-based and best practice approaches, and to promote a culture of excellence in quality. This role also focuses on providing education, training, and support to providers and staff, including at-the-elbow real-time support. This role will support the development of quality champions and leaders within the organization. This role functions as a quality champion, technical and tactical leader, and will on quality improvement for the organization. The Director of Quality creates momentum, energy, and shared enthusiasm for quality improvement across the organization, inspiring teams and individuals to actively participate and take pride in improving care through their daily work.The full salary range for the Director of Quality - UCR Health is $114,300 - $220,900 annually. However, the expected pay scale for this position is up to $194,250 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements
Educational Requirements | Degree | Requirement |
|---|
| Bachelor's degree in nursing (BSN). | Required |
Experience Requirements | Experience | Requirement |
|---|
| 6 - 10 years of related experience. | Required |
| Demonstrated prior experience in building trusted, collaborative, and supportive relationships with physicians, staff, and operational leaders. | Required |
| Demonstrated prior experience in providing at-the-elbow, frontline, on the ground support to care teams at point of care | Required |
| Two years of supervisory or leadership experience in a quality program. | Preferred |
| Experience working with electronic health record systems, preferably Epic | Preferred |
| Prior experience with data analytics for quality improvement | Preferred |
| Six years of experience in a quality improvement role within a clinical, ambulatory setting | Preferred |
| Prior experience working in a dynamic, fast-paced environment with multiple key partners across the organization and externally. | Preferred |
| Experience in designing, and using quality dashboards in electronic health record systems, and reporting dashboard tools such as Tableau, and PowerBI | Preferred |
License Requirements | License | Requirement |
|---|
| Licensed as a registered nurse or another equivalent clinical field in the State of California. | Required |
| Drivers License required to drive from UCR campus to clinic locations as needed | Required |
Certification Requirements | Certification | Requirement |
|---|
| Certified Professionals in Healthcare Quality *(CPHQ) certificate or obtained within 24 months of hire. | Required |
Special Conditions | Special Condition | Requirement |
|---|
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Must be willing and able to travel to and work at UCR Health clinical sites within Inland Empire up to 50% of time. This role requires sustained proactive engagement with people and teams and cannot be performed primarily from a central office or through remote interaction alone. | Required |
Minimum Requirements | Advanced knowledge of various administrative and business software packages, and of the specialized applications for quality data management. |
| In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, reporting of data, and use of performance and benchmark indicators. |
| Advanced ability to effectively convey complex clinical, technical,and educational information both verbally and in writing, and to produce high quality reports, documentation, and presentations. |
| In-depth knowledge of QI standards, clinical chart review and abstraction, and regulatory requirements. |
| Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments. |
| Ability to build trusting, collaborative, and supportive relationships with physicians, staff, operational leaders, and cross-departmental and cross-functional teams. |
| Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule. |
| Advanced critical thinking and problem solving skills to manage multiple levels of highly-complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions. |
| Proficient in Microsoft, Word, PowerPoint, and Excel. |
| Knowledge of ambulatory quality measures including NCQA/HEDIS, and MIPS measures |
| Advanced interpersonal skills to communicate and collaborate effectively with all levels of clinical and administrative staff internally and externally. |
Preferred Qualifications | Knowledge of health care policy, regulations, licensing and accreditation standards, and compliance related to quality. Assess compliance with regulations and standards. |
| Knowledge and/or experience of Quality Improvement models, tools, and techniques including Model for Improvement methodology and LEAN. |
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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