Who We Are
Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.
Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®
Position Overview
The Busperson supports the restaurant and food & beverage teams by clearing and resetting tables, maintaining cleanliness, restocking supplies, and helping ensure smooth, efficient service. This role directly contributes to creating a welcoming and polished dining experience in a full-service hotel environment.
What You'll Do
Dining Room Support
- Clear tables quickly and professionally, removing plates, silverware, glassware, and debris.
- Reset tables with proper linens, utensils, glassware, and condiments according to hotel standards.
- Maintain cleanliness and organization of the dining room, service stations, and surrounding areas.
- Assist servers during peak periods by delivering water, bread, condiments, and other items.
Guest Service & Experience
- Greet guests with courtesy and professionalism when interacting in the dining room.
- Respond promptly to guest requests and communicate needs to servers or supervisors.
- Assist in maintaining a welcoming dining environment by keeping tables and service areas clean and presentable.
Stocking & Preparation
- Restock service stations with silverware, napkins, plates, glasses, condiments, coffee supplies, and other necessary items.
- Maintain adequate levels of water pitchers, beverage supplies, and tableware throughout service.
- Support opening and closing duties including polishing silverware, preparing side stations, and organizing supplies.
Cleanliness & Safety
- Ensure dining area floors, counters, and surfaces are clean, sanitized, and hazard-free.
- Transport dirty dishes and utensils to dishwashing areas safely and efficiently.
- Follow all sanitation, hygiene, and safety guidelines, including proper handling of glassware and utensils.
- Report spills, hazards, or maintenance issues immediately.
Teamwork & Coordination
- Work closely with servers, hosts, kitchen staff, and supervisors to support seamless operations.
- Communicate any shortages or supply needs promptly.
- Assist in special dining events, breakfast service, room service support, or banquets as assigned.
Additional Responsibilities
- Perform other duties as assigned to support restaurant and hotel operations.
- Maintain reliable and consistent attendance as an essential function of the role.
What You'll Bring
Required Education & Experience
- High School Diploma or equivalent required.
Preferred Education & Experience
- Previous restaurant or hospitality experience preferred.
- Full-service hotel dining experience preferred.
- Customer service or food service background preferred.
Required Skills and Abilities
- Strong communication and guest service skills.
- Ability to multitask and work quickly in a fast-paced environment.
- Ability to lift, carry, and move trays, dishes, and supplies safely.
- Excellent attention to detail and ability to follow service standards.
- Ability to stand, walk, and bend for extended periods.
- Professional appearance and courteous demeanor.
Other Qualifications
- Flexible availability including mornings, evenings, weekends, and holidays.
- Positive attitude and commitment to supporting a high-quality guest experience.
Zachry Hotels offers an industry leading benefits package for our employees and their families.
- Medical, Dental, Vision and Life Insurance
- 401K, Paid Leave and Bonus Program
- Company-paid short-term and long-term disability insurance
- Employee assistance program
- Tuition Reimbursement
- And many more
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Notice to Staffing Agencies
Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.
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