- Project Planning & Execution
- Develop project charters, scope documents, timelines, and communication plans for healthcare administrative and clinical operations initiatives.
- Coordinate tasks, resources, and stakeholders to ensure on-time, on-budget project completion.
- Facilitate project meetings, prepare agendas, record decisions, and track action items to maintain momentum and transparency.
- Identify project risks, barriers, and mitigation strategies; escalate challenges as appropriate.
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- Stakeholder Collaboration
- Work closely with clinical leaders, quality teams, physicians, nurses, IT, finance, population health, and patient access teams.
- Serve as the central point of communication between administrative and clinical stakeholders.
- Support change management efforts by engaging frontline staff and ensuring readiness for workflow changes.
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- Process Improvement & Workflow Optimization
- Evaluate current-state processes and recommend improvements using Lean, Six Sigma, or PDSA methodologies.
- Document workflows and develop standardized procedures that support efficiency, safety, and compliance.
- Monitor the impact of implemented improvements and promote sustainment strategies.
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- Data Monitoring & Reporting
- Track key performance indicators (KPIs) related to project goals (quality, throughput, patient access, compliance, financial outcomes).
- Prepare project dashboards, progress reports, and executive-level summaries.
- Interpret data to provide recommendations that support decision-making and strategic planning.
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- Regulatory & Compliance Support
- Assist in projects tied to accreditation (e.g., Joint Commission), CMS requirements, and state/federal healthcare regulations.
- Coordinate with compliance and quality teams to ensure regulatory alignment for project work.
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- Operational & Strategic Support
- Support organizational initiatives that may include:
- Valuebased care and population health strategies
- Clinical quality improvement programs
- Patient flow optimization
- IT/EMR enhancements and implementations
- Budget planning and resource analysis
- Governmental/Regulatory initiatives
- Participate in planning cycles and contribute to longterm operational and strategic roadmaps.
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- Other duties as assigned
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