Hospital Patient Registration — Full time
Title: Hospital Patient Registration BBGH Hospital and GNMSS Clinic
Reporting Relationship: Patient Registration Manager
We are seeking a Patient Registration Float to support our hospital and clinics. This role involves greeting patients, verifying insurance/demographics, and processing admissions, switching between locations to provide coverage. The ideal candidate is adaptable, accurate, and thrives in a fast-paced environment.
Key Responsibilities
- Registration & Admissions: Greet patients, register them in the system, and process admissions efficiently.
- Patient Intake: Verify demographics, insurance information, and collect necessary signatures.
- Adaptability: Float between hospital departments and GNMSS clinics based on staffing needs.
- Customer Service: Assist patients with questions, explain policies, and ensure a smooth intake experience.
- Compliance: Maintain patient confidentiality and follow all HIPAA/hospital regulations. Performs other related duties as assigned or requested.
Job Qualifications:
Age Requirement
Required: Must be 19 years or older
Education:
Required: High School Graduate or equivalent
Preferred: Associate degree or higher in secretarial work.
Conditional:
Experience:
Required:
Preferred: 1+ years of experience in a medical office or hospital setting. Strong communication and computer skills (EHR experience preferred). Ability to work in a fast-paced environment and adapt to different teams
License/Certifications:
Required:
Preferred:
Conditional: BLS Within 3 months from date of hire.
Personal Skills:
· Supports BBGH Values of Safety, Excellence, Compassion, Integrity and Devotion.
· Ability to work independently; willingness to assume responsibility, with a willingness to work additional hours to accomplish prioritized work.
· Ability and willingness to be flexible in the work schedule
· Dedication to professional performance not only in the BBGH owned clinics, but on a hospital-wide basis as well.
· Ability to respond quickly and efficiently to workload demands; ability to prioritize and complete tasks within appropriate timeframes.
· Must possess good interpersonal and communication skills, to effectively work with all parties the position comes in contact with.
· Must possess a positive attitude and be willing to represent the department both internally and externally in a positive manner.
· Perform duties with minimum supervision, exhibit innovation and good judgment.
· Good computer skills, including use of Outlook, Internet Explorer, Word and Excel.
· Ability to remain calm and professional, even in emergency situations.
· Ability to understand medical terminology and standard insurance forms.
Upon hire, you must provide a copy of the Immunization Record and disclose your current influenza immunization.
All offers of employment are subject to a background check and drug screening.
EOE
