Office Manager, Marketing & Community RelationsPosition Summary
The Office Manager, Marketing & Community Relations is responsible for the daily operations of the Marketing and Community Relations Department. Directly reporting to the Chief of Staff, SVP, Marketing & Community Relations, the Office Manager will oversee budget, timekeeping, calendars and visitor flow. Provides support and oversight of the office administrative functions including reception, facilities, telephone, purchasing, equipment maintenance, all technology and other duties as may be required to achieve organization results.
Essential Functions and Responsibilities Includes the Following:
- Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
- Oversees the daily operations of the Marketing & Community Relations Department.
- Assists Chief of Staff, SVP and Community Relations & Marketing staff in administering WPH policies and procedures.
- Briefs with SVP on an ongoing and timely basis.
- Answers Chief of Staff/SVP and Department phone; directs requests as needed and relaying messages promptly.
- Interacts with other department managers and administration.
- Manages vendor contracts and invoicing; follow-up with AP as needed
- Performs administrative not limited to preparing agendas, materials, presentations, taking meeting minutes, researching information and preparing responses to correspondence.
- Support for meeting presentation updates and technical/zoom setup with AV
- Manages onboarding for new hires and oversight of volunteers and interns.
- Addresses complaints and resolves issues. Must be resourceful and persistent and be able to troubleshoot problems, following through resolution.
- Ability to handle multiple priorities, keeping track of deadlines in a busy environment, working independently and as part of a team.
- Establishes and maintains an efficient visitor flow and ensures effective telephone and mail communications, both internally and externally to maintain professional image.
- Responsible for coordination and scheduling of meetings.
- Oversees and approves office supply inventory.
- Manages time keeping process for team.
- Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and regulatory initiatives.
- Performs all other related duties as assigned.
Education & Experience Requirements
- Bachelor’s degree required.
- Five to seven years professional experience in administrative, executive assistant or office manager role preferred.
- Mastery of Microsoft Office Suite required and strong experience in mail merging functions.
Core Competencies
- Strong verbal & written communication skills
- Independent judgment & decision making skills
- Attention to detail
- Strong planning & organization skills
- Ability to adapt to readily changing environment & requests
- Ability to interpret a variety of instructions
- Team player and willing to go above and beyond to get the job done
- Retains composure under stress
$61,972.95-$92,959.82 (based on full-time employment)
PI20972364ea92-37437-40100002
