- Maintains all aspects for all colleagues’ personnel files, including paper and online personnel files. Completes regular audits of personnel files.
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- Manages the Human Resources front desk area, including provide a friendly greeting to all visitors upon arrival and notifies the appropriate HR staff of the individual’s arrival or request.
- Recruit, train and supervise Human Resources front desk interns and student workers.
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- Answers incoming telephone calls within an appropriate time frame of no more than 3-5 rings, then screens and directs call to the appropriate HR colleague.
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- Monitors Human Resources Help Desk Ticket system; answers or completes tickets and forwards to appropriate HR team members for completion as needed.
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- Monitors Human Resources and Employee Events email accounts; answers email and forwards to appropriate HR team member for completion as needed.
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- Receives all incoming mail for the Human Resources department; opens all mail, unless marked Confidential, sorts the mail, and places it in the appropriate mailbox in the HR department.
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- Complete Updates to Name, Emergency Contact, and Telecommute Remote Work Status in and Employee Verifications from Human Resources Information System.
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- Completes Aultman Health Foundation system duties, such as authoring monthly articles for Around Aultman Newsletter, processing Ohio Bureau of Motor Vehicles reports for employed drivers, and completing Public Service Loan Forgiveness forms.
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- Collect and process telecommute remote request forms, submitted through a help desk ticket by the manager.
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- Input payroll deductions for security badge replacements- Collect forms from security and confirm the colleague’s active status.
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- NCO I-9 and Visa verification/tracking-
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- Collect I-9 forms from new colleagues during orientation, along with the required identification documentation. Identify which colleagues will need E-verification. Complete each form based on the provided documentation.
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- Visa verification and tracking - Verify that visa documents are legitimate and adhere to specific terms, including permitted time and duties assigned. Process documents within compliance requirements.
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- Disciplinary forms/action plans/PIP
- Gather all and ensure they are thoroughly completed and include all necessary information.
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- Subpoenas – Gather court documents and confirming their authenticity as official records. Send an employment information release form to the employees named in the subpoena. Collect the documents or information specified in the subpoena.
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- Provides clerical and operational support to Human Resources staff.
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