- Performs selected clinical and clerical duties.
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- Enters physician orders/instructions into EMR system.
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- Prepares charts 1 week in advance gathering all outside consults/diagnostic testing/lab work ordered and performed since last visit. (Currently at 3 weeks out)
- Prepares/Prints Enhanced Encounter Forms.
- Identifies Medicare Wellness patients.
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- Prepares patients for examination and treatment. Takes patient histories and vital signs.
- Obtains vital signs (height, weight, BP, pulse, oxygen level).
- Reviews and updates medical hx, surgery hx, social hx, family hx, and advanced directives.
- Completes medication reconciliation (verifies medication, dosage and instructions).
- Verifies patient pharmacy.
- Completes depression and fall screenings at appropriate times.
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- Prepares exam and treatment rooms with necessary instruments.
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- Gives injections and applies dressings as required.
- Obtains and runs testing as ordered (urine dip, glucose, EKG, PT/INR, urine drug screen, blood work, urine pregnancy, rapid strep, rapid influenza).
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- Prepares and maintains supplies and equipment for treatments.
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- Performs nurse visits – including education of physician’s orders to patient and proper charting after visit.
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- Assists providers in preparing for physical exams.
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- Assist providers with procedures as needed (Pap, minor procedures).
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- Assists with scheduling of tests and treatments and managing referrals in referral management.
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- Take off voice mail message at regular intervals.
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- Provides general information on departmental policies and procedures.
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- Identifies clinical and office supplies and equipment needed and notifies lead and/or practice manager.
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- Maintains patient files, records, and other information.
- Obtains information from paper charts or Allscripts (as needed).
- Requests records from outside offices or provides information to PSR.
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- Compiles and condenses technical and statistical data for reports and records.
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- Attends required meetings and participates in committees as requested.
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- Participates in professional development activities and maintains professional affiliations.
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- Maintains vaccine and lab frig/freezer logs.
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- Stocks and cleans rooms in between patients, end of day and as needed.
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- Completes end of day check list and provides to office lead.
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- Performs department specific work as required.
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- Complies with all statutory regulatory policies and procedures.
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- Cross trained to check in/check out patients, make appointments, work front desk.
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- Close loops on tests & referrals.
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- Process prior authorization for testing and medications.
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- Monitor clinical pool and personal inbox.
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- Work as a team to manage the work queue.
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- Cross trained to check in/check out patients, make appointments, work front desk.
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- Ensure all TCM appointments are scheduled within 7 days of discharge from the hospital in addition to TCM form completion.
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- Monitors Outlook emails daily.
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- Manages Work Queue manager by scanning and indexing outside documents.
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- Complete all outstanding items in multi-patient task list.
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- Assist in the completion of all quality initiatives.
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- Aid in the amendment of all incomplete or incorrect billing errors.
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