Fairfield Inn & Suites Findlay - Front Desk Supervisor
Position REQUIRES ability to work ALL 3 SHIFTS AS NEEDED, INCLUDING WEEKENDS/HOLIDAYS.
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid drivers license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Choose the Fairfield Inn & Suites Findlay for your next stay in Findlay, OH. Centrally located next to shopping and restaurants, and near the University of Findlay, it's easy to get around town. For our leisure guests, we're near the Findlay Country Club and Riverside Park, and for those in town on business, we're located near Marathon Petroleum Corporation and Tall Timbers Industrial Park. All of our spacious guest rooms feature a mini-fridge and microwave, work desk, and complimentary toiletries. Start your day off right with breakfast on us, and stay connected via our free WiFi. Keep on track with your workout routine with our 24-hour Fitness Center. No matter the reason for visiting, we're happy to be your home away from home. At the Fairfield Inn & Suites Findlay, you are our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Inn & Suites Galesburg, our guests are our #1 priority.
Application deadline for Colorado positions:
Position REQUIRES ability to work ALL 3 SHIFTS AS NEEDED, INCLUDING WEEKENDS/HOLIDAYS.
Compensation details: 18 Hourly Wage
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