Description:
Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services.
What You’ll Do
Member Service & Loan Support
- Process consumer loan applications in person and over the phone
- Run credit reports and prepare loan files for officer review
- Assist members with loan inquiries, payoffs, blue book values, and account services
- Process advances on existing lines of credit and VISA cards
- Support walk-in members with loan information and application needs
Operational Support
- Obtain payoff amounts for refinances and calculate vehicle values
- Prepare release of title or lien documentation for management approval
- Provide backup coverage for the reception area as needed
- Perform general office tasks including scanning, faxing, emailing, and data entry
Team & Culture
- Champion Austin Telco’s mission, values, and member-first culture
- Contribute to a positive, respectful, and service-driven team environment
What You Bring
- High school diploma
- At least 6 months of consumer lending experience in a bank or credit union
- Fluency in English and Spanish (professional reading, writing, and speaking required)
- Strong organizational skills and attention to detail
- Ability to work independently and manage time effectively
- Excellent verbal and written communication skills
- Proficiency with Microsoft Word and Excel
- Comfort assisting members both in person and over the phone
Why You’ll Love Working Here
We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
- Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
- Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
- Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals
- Community Engagement: Volunteer opportunities and credit union-sponsored events
- A supportive, mission-driven culture that puts people first
Additional Requirements
- Good credit standing (verified prior to hire)
- Successful background check and drug screening upon offer
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements:
Compensation details: 43000-47500 Yearly Salary
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