Description:

Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services.

What You’ll Do

Member Service & Loan Support

Process consumer loan applications in person and over the phone
Run credit reports and prepare loan files for officer review
Assist members with loan inquiries, payoffs, blue book values, and account services
Process advances on existing lines of credit and VISA cards
Support walk-in members with loan information and application needs

Operational Support

Obtain payoff amounts for refinances and calculate vehicle values
Prepare release of title or lien documentation for management approval
Provide backup coverage for the reception area as needed
Perform general office tasks including scanning, faxing, emailing, and data entry

Team & Culture

Champion Austin Telco’s mission, values, and member-first culture
Contribute to a positive, respectful, and service-driven team environment

What You Bring

High school diploma
At least 6 months of consumer lending experience in a bank or credit union
Fluency in English and Spanish (professional reading, writing, and speaking required)
Strong organizational skills and attention to detail
Ability to work independently and manage time effectively
Excellent verbal and written communication skills
Proficiency with Microsoft Word and Excel
Comfort assisting members both in person and over the phone

Why You’ll Love Working Here

We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals
Community Engagement: Volunteer opportunities and credit union-sponsored events
A supportive, mission-driven culture that puts people first

Additional Requirements

Good credit standing (verified prior to hire)
Successful background check and drug screening upon offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:

Compensation details: 43000-47500 Yearly Salary

PI3c86d377280b-37437-39416581

Austin Telco Federal Credit Union

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