- Comply with all MTC policies and procedures including, but not limited to safety and emergency procedures, requirements of the Agency for Persons with Disabilities (APD) and other regulatory agencies.
- Maintain a thorough and up-to-date knowledge of all applicable rules and regulations and assist in the coordination and development of relevant policies and procedures to ensure compliance with funding and regulatory standards.
- Work flexible hours and perform additional duties as requested or required to support and promote the Day Program and strategic vision of MTC.
- Diagnoses problems quickly, foresees potential issues, and delivers resolution.
- Communication with WSC’s, family members, etc. are directed to the Validation Coordinator if it is regarding documentation, attendance, follow up.
- Verify the attendance sheets in Iconnect and forward to the ADT Manager.
- Maintain a basic understanding of MTC’s Annual Programmatic Budget for Day Program and assist with ensuring services are operating within assigned budget parameters and resources are managed by MTC policies and procedures.
- Collect programmatic and attendance data to complete program outcome/progress reports.
- Complete and submit all ongoing documentation of services provided, required quarterly and annual progress reporting, and annual client paperwork (such as satisfaction surveys and consent packets) according to established deadlines.
- Maintain communication with individual and their supports to ensure continuity of care and satisfaction, discuss and support progress, and address any concerns or grievances.
- Maintain client files in an orderly manner and participate in ongoing quality assurance monitoring of programmatic files as well as preparing for and participating in service audits.
- Serves as back-up in absence of DSPs, provides coverage in classrooms, breaks, etc.
- Perform transportation, community inclusion, and cleaning duties as needed or assigned.
- Maintain appropriate professional boundaries while building positive rapport.
- Treat everyone with civility, kindness, active listening, and professionalism, even in challenging situations.
- Maintains a collaborative work environment and works well with others.
- All other duties as assigned.
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