Hampton Inn & Suites San Bernardino - Front Desk Agent
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Hampton Inn & Suites San Bernardino, CA, is located just off interstate-10, in the heart of San Bernardino's Business District. This comfortable hotel is just 25 minutes from Ontario International Airport and 40 minutes from Big Bear Lake. Los Angeles and the beautiful beach cities of Southern California are less than an hour away. Travelers enjoy our close proximity to San Bernardino Valley shopping and dining options and the world-renowned Loma Linda University Medical Center, just 1.5 miles from the hotel. The National Orange Show Events Center is located within four miles of the hotel and other nearby attractions include the Little League Baseball Western Regional and the California Speedway.Visitors can settle into a spacious guest room or suite at this hotel. They'll feel refreshed after a great nights rest in a clean and fresh Hampton bed and start the day right with Hampton's free hot breakfast buffet. Guests can exercise at his San Bernardino, CA hotel in the modern fitness center and refresh in the heated outdoor pool. Business guests will appreciate our free 24-hour business center, offering a variety of useful services. Anyone can host a conference, training seminar or social event for 30-50 people in our 375 sq. ft. meeting room.
Application deadline for Colorado positions:
Compensation details: 17.5 Hourly Wage
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