Scheduling Coordinator
Location: In-Office
Employment Type: Full-Time, Regular
Compensation: Hourly, Non-Exempt + Bonus Opportunities
Reports To: Service Manager
Join Our Team at Ethical Energy Solar!
At Ethical Energy, we believe in creating a positive, purpose-driven workplace where every team member plays a key role in our mission to make solar energy simple, sustainable, and accessible. We're looking for a Scheduling Coordinator who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering outstanding customer experiences.
What You'll Do
As a Scheduling Coordinator, you'll be the connection point between our customers, installation teams, and internal departments ensuring every project runs smoothly and efficiently. You'll balance customer communication with scheduling logistics to keep our operations on track and our clients informed every step of the way.
Your day-to-day will include:
- Managing install team schedules to maintain approximately 8 hours of productive work daily (including travel time).
- Serving as the main point of contact for customers throughout the scheduling process.
- Sending timely reminders for next-day installs via email, text, or phone.
- Staying in touch with install teams and logging project data into NetSuite.
- Rescheduling installations as needed to maintain workflow efficiency.
- Keeping project statuses up to date and organized.
- Supporting additional administrative or coordination tasks as assigned.
What We're Looking For
- Excellent communication and interpersonal skills you're confident and professional with both customers and colleagues.
- Strong organizational abilities and attention to detail; you can juggle multiple priorities without losing track.
- Customer-service mindset with strong problem-solving skills.
- Data entry accuracy and time management are second nature to you.
- Previous project coordination or scheduling experience is a plus!
Education/Experience:
- Associate degree or equivalent experience required.
Physical & Work Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds and move safely throughout warehouse areas when needed.
- Must have adequate visual and hearing acuity to follow detailed instructions.
Why You'll Love Working With Us
At Ethical Energy Solar, we value teamwork, innovation, and growth. We offer a collaborative environment where your contributions are recognized and rewarded plus opportunities for career advancement as our company continues to grow.
Perks: Competitive hourly pay + bonus potential each quarter, positive company culture, and the satisfaction of helping customers make the switch to clean energy!
Ready to join a company that's making a difference?
Apply today and help us power a brighter future!
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