Salary Range:
- With RN licensure: $32.00 - $37.00 / hour
- With LPN licensure: $24.00 - $28.00 / hour
The Remote RN/LPN triages patients by telephone to determine the urgency and level of care needed. The Remote RN/LPN is responsible for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. The Remote RN/LPN contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.
Remote Registered Nurse/Licensed Practical Nurse Essential Duties and Responsibilities:
- Facilitates comprehensive care for all patients.
- Provide relevant patient education, both written and verbally.
- Make patient appointments, as necessary, and coordinate timely scheduling of appointments for ancillary services and specialty referrals.
- Screens, triages and responds to patient’s inquiries by telephone and EMR messages; approve same day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education.
- Manage requests for prescription medication; process laboratory results, pull charts, review, and hold partials- flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
- Assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures that billing codes are correct.
- Answers staff questions within scope of practice.
- Other duties as assigned.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Excellent verbal and written communication.
- Excellent multi-tasking, communication, and organization skills.
- Detailed oriented.
- Ability to understand people and situations.
- Ability to provide people-centered care.
- Ability to improve nursing quality.
Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- An RN or BSN from an accredited school of nursing OR graduation from an accredited school of practical nursing are required.
- Current BLS certification.
- A minimum of three years’ experience in an ambulatory setting is preferred.
- Recent experience in the medical office/outpatient preferred.
- Electronic medical records experience is required. Experience with Athena is a plus.
- Licensed as an RN or LPN by the Commonwealth of Massachusetts.
Physical Requirements:
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