Job Title: Service Manager
Company: Nickle Electrical
Location: Georgetown, DE (travel to projects required )
Job Type: Full-Time, Exempt
The Service Manager oversees projects from planning to completion, ensuring customer satisfaction by delivering outstanding service. Travel to Tri-State project sites is required.
Primary Duties and Responsibilities
- Generate high-quality work aligned with Nickle’s vision and mission.
- Serve as initial customer contact to assess scope, schedule, and resources.
- Plan, organize, and schedule projects under the Senior Service Manager.
- Develop goals and plans to prioritize, organize, and complete work professionally and on time.
- Enforce and promote workplace safety procedures.
- Build and maintain relationships with employees while supporting merit shop philosophy.
- Provide performance feedback, recognition, and disciplinary actions in coordination with Human Resources when necessary.
- Lead employees through performance management and development processes (goal setting, feedback, development planning).
Nickle Electrical is an Equal Opportunity Employer. We encourage applications from qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations during the hiring process are available upon request.
Disclaimer This posting describes the general nature and level of work performed; it is not an exhaustive list of responsibilities, duties, or skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time.
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