About Fountain Life
About Fountain Life
Fountain Life is redefining what it means to be healthy. We are transforming healthcare from a reactive
to a proactive approach by delivering predictive, preventive, personalized, and data-driven care through
an integrated technology platform.
Fountain Life continually evaluates global scientific breakthroughs and applies them to enhance the
healthspan, lifespan, and performance of our members. This is all delivered in a high-touch, spa-like
environment that merges technology and care into one transformational experience.
Welcome to your best life, lived well. Welcome to Fountain Life.
Why Consider This Role?
This is a rare opportunity for high-performing professionals from the worlds of luxury hospitality, boutique fitness, and wellness to make a bold career move into the booming space of longevity and precision health.
As a Center Director, you won't just manage a locationyou'll lead a mission. You'll oversee a premium medical-wellness facility, inspire a multidisciplinary team, and serve a discerning global clientele seeking to live longer, stronger, and better.
Whether you've led a five-star hotel team, scaled a high-end fitness brand, or run exclusive wellness retreats, this role allows you to channel your talents into a purpose-driven, future-forward industry.
Our Customer Experience Promises
Surprise and delight every memberExceed expectations through excellence and consistencySupport members' emotional journey so they feel safe, empowered, and educatedRespect members' time with seamless, intuitive experiencesMake every touchpoint easy to understand and deeply personalizedEnsure all results are simple, data-driven, and actionableDeliver a premium, global 21st-century experienceAsk for feedbackand act on itCreate memorable, life-enhancing experiences
What You'll Do
As Center Director, you will oversee the daily operations and strategic success of one of Fountain Life's flagship centers. You'll act as the connective tissue between executive vision, clinical delivery, and team performance. Your goal: to deliver transformative health outcomes and unforgettable service.
Core Responsibilities
Business & Membership Growth
Own and drive all P&L outcomes, meeting financial targets and budget goalsGenerate new membership through community outreach, relationship building, and service excellenceManage the membership renewal process and coach Care Teams for high retention and engagement
Team Leadership & Culture
Recruit, onboard, train, and manage Center and Care Team staffLead a multidisciplinary team across clinical, service, and operational rolesConduct annual reviews, deliver feedback, and foster professional developmentPromote a mission-driven culture of performance, hospitality, and respect
Client Experience & Operations
Oversee client scheduling, logistics, and center flow to ensure operational excellenceUphold rigorous standards for safety, compliance, and member satisfactionContinuously refine the member journey to make it effortless, educational, and eliteUtilize client feedback and KPIs to optimize performance and experience
Innovation & Transformation
Lead initiatives to digitize, streamline, and scale center operationsCollaborate with the VP of Operations to track performance and surface improvement ideasInspire a mindset of continuous growth and service innovation within your team
What You Bring
We're looking for someone who combines operational excellence with emotional intelligence, sales savvy with mission-driven leadership. You may not come from healthcare, but you thrive in high-touch, high-performance environments and are eager to bring your experience to a company changing lives.
Ideal Qualifications
Proven success as a General Manager or Director in a high-end fitness, hospitality, wellness, or lifestyle brand environmentDemonstrated track record of membership growth, client retention, and delivering premium customer experiencesExperience managing multi-disciplinary teams (clinical, service, sales, operations) with a focus on coaching, empowerment, and accountabilityBackground in luxury customer service or concierge-level care with a strong understanding of anticipating needs and creating delightFamiliarity with sales pipelines, CRM tools, and processes to track, convert, and retain high-value clienteleOperational expertise in managing budgets, P&L, scheduling, and resource allocationComfortable leading and participating in membership consultations, nurturing relationships from inquiry to enrollmentDeep belief in value-driven sellingeducating and inspiring clients toward long-term health and performance goalsStrong presentation and storytelling skills to articulate Fountain Life's vision and build trustPersonal passion for longevity, wellness, and transformational health journeysCapable of inspiring staff and members through authentic leadership and alignment with the company's missionUnderstands how to create environments that blend clinical excellence with hospitality warmthInspirational leader who creates a culture of excellence, empathy, and empowermentSkilled at developing and retaining high-performing teams through mentorship, recognition, and a shared sense of purposeConfident in navigating both strategic vision and day-to-day operationsHigh emotional intelligence and the ability to manage complex interpersonal dynamicsSuperb organizational, communication, and time-management skillsAdept at working with cross-functional teams in fast-paced, service-driven environmentsTech-savvy and open to learning AI-driven or data-powered health platformsExperience launching or scaling premium service brands or locations (preferred)Entrepreneurial spirit with a builder's mindsetTrack record of leading change or managing teams during growth and transition
Education & Experience
Bachelor's degree in business, medical science, hospitality, or a related fieldA graduate degree is a plus.Previous clinical experience or exposure to medical imaging is a bonus, but not required.
Inclusion & Equal Opportunity
Fountain Life is committed to cultivating a workplace that celebrates diversity and fosters inclusivity. We provide equal employment opportunities to all employees and applicants regardless of race, gender, identity, age, disability, or background.
The pay range for this role is:120,000 - 120,000 USD per year(Orlando Center)
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