Description:
Company Overview:
At Four Points FCU, we are committed to helping individuals and families achieve their homeownership dreams. We provide tailored mortgage solutions with a focus on customer satisfaction and financial empowerment. As a growing organization, we're seeking a motivated and bilingual Mortgage Loan Originator to join our dynamic team.
Job Summary:
As a Mortgage Loan Originator, you will be responsible for guiding clients through the mortgage application process, from initial consultation to loan closing. This role requires a deep understanding of mortgage products, industry regulations, and a high level of customer service. Fluency in Spanish is a must, as you will work with a diverse client base, including Spanish-speaking customers, to help them navigate the loan process and achieve their homeownership goals.
Key Responsibilities:
- Assist clients in determining their mortgage needs and educate them on loan options available.
- Provide advice on loan eligibility, terms, and required documentation.
- Analyze clients' financial situations (income, credit, assets) to determine the best loan products.
- Pre-qualify clients for mortgage loans and manage loan applications through processing, underwriting, and closing.
- Communicate effectively with Spanish-speaking clients, translating complex mortgage information and terms.
- Develop and maintain strong relationships with clients, real estate agents, and other referral partners.
- Stay up-to-date with industry trends, mortgage products, and regulatory changes to ensure compliance.
- Meet or exceed monthly loan origination goals and maintain high standards for customer satisfaction.
- Provide superior customer service throughout the loan application and closing process.
- Resolve any issues or concerns clients may have and ensure a smooth and timely closing process.
Requirements:
Qualifications:
- Fluency in Spanish (both verbal and written) is required.
- Proven experience as a Mortgage Loan Originator or in a similar lending role.
- Strong knowledge of mortgage products, processes, and industry regulations.
- Ability to analyze financial documents, credit reports, and other relevant information.
- Excellent communication and interpersonal skills.
- Ability to explain complex financial concepts in a clear and concise manner to clients.
- Strong organizational and time management skills.
- NMLS (Nationwide Mortgage Licensing System) certification required.
- Knowledge of local real estate markets is a plus.
- Self-motivated, goal-oriented, and customer-focused.
Preferred Skills:
- Experience working with Spanish-speaking communities.
- Bilingual in English and Spanish, with the ability to manage a wide range of customer concerns in both languages.
- Familiarity with mortgage-related software and CRM tools.
Why Work at Four Points FCU?
- Competitive salary with commission-based incentives.
- Comprehensive benefits package (health, dental, 401K, etc.).
- Opportunities for career advancement in a growing company.
- A supportive and collaborative team environment.
- Flexibility to work remotely or in the office as needed.
If you are passionate about helping clients achieve their homeownership dreams and have the skills and experience to thrive in a fast-paced, bilingual environment, we encourage you to apply!
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