Turning Point Global Solutions LLC (TurningPoint) is seeking a Telecom Circuit Management Analyst.
The Telecom Circuit Management Analysts supports circuit provisioning life cycle activities to include issuing circuit orders, working with vendors on provisioning, managing changes, tracking, ensuring billing has been completed, and overall management of circuit infrastructure for our federal government client.
Location: On-site: San Antonio, TX.
What You’ll Do
As a Telecom Circuit Management Analyst, you will be responsible for:
·Supporting circuit provisioning life cycle with the client, vendors, and local field offices.
·Maintain ServiceNow database to track project status/schedules.
·Translate requirements into Service Requests in government ordering systems.
·Contribute input for weekly, monthly, and quarterly reports.
·Provide ad-hoc support to government clients as appropriate.
What We’re Looking For
To thrive and excel in this role, the candidate is expected to have:
Required Education, Skills, and Qualifications:
·Minimum of one (1) year of circuit management experience.
·Current/active U.S. Secret Security Clearance.
·Strong experience with telecom ordering and provisioning processes.
·Proven experience working with Telecom vendors.
·Proficiency with MS Excel and MS Word.
·Self-management skills to be accountable for specific deliverables.
·Associates Degree in relevant field of study.
Preferred Education, Skills, and Qualifications:
·Extensive experience with circuit provisioning processes.
·Highly proficient in the development of documentation, customer reports, and data spreadsheets.
·Experience working with Service Now.
·Experience working with multiple cross functional teams.
·Strong experience with Federal telecom contracts, telecom carrier web portals, and carrier service ordering.
·Understanding of government contract processes.
What’s In It For You?
We understand that our team members are our greatest asset. That’s why we offer:
·Competitive salary ($60,000 to $80,000 per year*) with annual performance bonus, and annual merit increases.
·Comprehensive health benefits fully funded by the company for employees.
·401(k) retirement plan with company match.
·Paid time off plus holidays.
·Professional development opportunities.
·A collaborative and inclusive work culture.
*This salary range is a general guideline only as compensation decisions are based on relevant experience and educational qualifications.
Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint!
TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients.
We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services.
Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner.
TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development.
All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.
This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.
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