WHO WE ARE:
At Orion180, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge, proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products.
Orion180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.
Join our Team as a Desk Adjuster - Homeowners Property
Are you a detail-oriented professional with a passion for providing exceptional customer service? We’re seeking a Desk Adjuster - Homeowners Property to join our team. In this role, you will manage homeowners' liability insurance claims from the initial contact to resolution, ensuring a seamless experience for insurers, insureds, and agents.
As a Claims Adjuster, you will demonstrate a solid understanding of insurance principles while conducting thorough investigations and evaluating damages. Your ability to empathetically handle each claim will be key to creating a positive customer experience. You will be empowered to make independent decisions within your designated authority, ensuring prompt and cost-effective examination, investigation, evaluation, and payment of claims.
Join us in delivering world-class service and making a difference in the lives of our clients!
WHAT YOU’LL DO:
- Review Claims: Assess and analyze submitted claims documentation to determine validity and coverage.
- Gather Essential Information: Communicate with policyholders, witnesses, and other involved parties to collect relevant details for claims evaluation.
- Document Findings Thoroughly: Create detailed reports and maintain comprehensive notes to support claims assessments.
- Analyze Coverage: Review insurance policies to determine applicable coverage and assess liability.
- Prepare Reports: Submit thorough reports with findings and well-supported recommendations for claim settlements.
- Negotiate Settlements: Work with policyholders and third parties to negotiate settlements that ensure fair and just outcomes.
- Resolve Disputes: Handle disputes professionally and efficiently, ensuring favorable resolutions.
- Maintain Clear Communication: Foster transparent and professional communication with policyholders and all stakeholders throughout the claims process.
- Collaborate Across Teams: Partner with internal teams, including underwriters and legal advisors, to resolve complex claims.
- Ensure Compliance: In all claims processes, comply with state and federal regulations and company policies.
- Support Catastrophe Response: Provide critical support for claims management efforts during disaster events as needed.
WHAT WE’RE LOOKING FOR:
- Experience: Minimum of 3+ years in desk claims adjusting or related fields, with experience dealing with public adjusters.
- Technical Skills: Proficiency with Xactimate and other Xactware products; strong analytical and problem-solving abilities; familiarity with local building codes and repair processes.
- Licensing and Certifications: Valid adjuster’s license
- Insurance Knowledge: Strong understanding of insurance policies and claims processes.
- Negotiation Skills: Excellent negotiation skills and experience in dispute resolution.
PREFERRED SKILLS:
- Independence: Ability to work independently while contributing to a team-oriented environment.
- Time Management: Self-directed with excellent time management and organizational skills.
- Interpersonal Skills: Strong interpersonal skills to collaborate effectively with all levels of staff.
- Attention to Detail: A keen eye for detail and a commitment to maintaining accuracy in all tasks.
- Integrity: High integrity, trustworthiness, and ethical behavior standards in all interactions.
WHAT’S IN IT FOR YOU:
- Dynamic Environment: Thrive in a fast-paced, collaborative, and results-driven office where your contributions make a real impact.
- Career Growth: Opportunities for professional development and advancement within a supportive company culture.
- Flexibility & Team Spirit: While our work schedule is structured, we value teamwork and may extend hours during peak times to meet project demands.
Apply Now and Become a Key Player in Our Success Story!
If you need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 218-2473 or HR@orion180.com.
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
