We're AutoSavvy, and we've been selling branded title vehicles across the United States since 2005. We're the source for savings for tens of thousands of savvy used car shoppers. With thousands of cars, trucks, vans, and SUV's to choose from we have a vehicle that will fit your needs and your lifestyle.
About The Role
We are seeking a dedicated and detail-oriented Administrative Live Support Agent to join our Administrative team. This is a full-time, hourly position that plays a key role in providing exceptional real-time support while aiding in administrative tasks. The ideal candidate is a strong communicator and thrives in a fast-paced environment, ensuring seamless support to both internal teams and external clients.
What You'll Do
- Provide real-time live support to clients and team members through various communication channels, including email, chat, and phone.
- Assist in administrative tasks such as scheduling meetings, managing calendars, and organizing documents.
- Act as a point of contact by addressing inquiries promptly and directing requests to appropriate departments when necessary.
- Maintain up-to-date records and ensure accuracy across all administrative platforms.
- Troubleshoot and resolve customer or team member issues professionally and effectively in a timely manner.
- Develop a solid understanding of company processes and ensure compliance with all administrative policies and procedures.
- Contribute to process improvements to enhance the efficiency of administrative support services.
Qualifications
- Proficiency in English, both written and verbal.
- Proven experience in administrative support or customer service roles.
- Excellent problem-solving skills and the ability to work well under pressure.
- Strong organizational skills with attention to detail.
- Ability to multitask and efficiently manage time in a fast-paced environment.
- Proficiency with office and communication tools, such as Microsoft Office suite, email platforms, and live chat systems.
- A positive attitude and an empathetic approach to supporting colleagues and clients.
Applicants must be authorized to work in the United State Of America
The pay range for this role is:21.20 - 34.60 USD per hour(Remote (Leesburg, Virginia, US))
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