Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.
We are seeking a diligent and detail-oriented Remote Data Records Clerk to join our Customer Support department. As a full-time, hourly employee working remotely, you will play a vital role in ensuring that customer records and data systems are accurately maintained and organized. This position is perfect for an individual with a keen eye for detail, excellent organizational skills, and a strong command of the English language. Your work will directly contribute to the efficiency and effectiveness of our customer support operations.
Responsibilities
- Organize, review, and maintain customer records within the company database to ensure accuracy and compliance.
- Input, update, and manage data across multiple platforms with precision and attention to detail.
- Perform regular reviews of record-keeping systems for inconsistencies or errors, addressing and resolving any issues identified.
- Collaborate with other members of the Customer Support team to ensure seamless data handling and information flow.
- Generate reports from customer data as required by management or other departments.
- Adhere to confidentiality requirements and data protection protocols in handling sensitive information.
- Communicate effectively with internal teams to clarify information and ensure data quality.
Qualifications
- High school diploma or equivalent; additional education in data management or a related field is a plus.
- Proven experience in data entry, records management, or a similar role.
- Fluency in English, with strong written and verbal communication skills.
- Demonstrated proficiency with data management platforms and tools such as Microsoft Excel, Google Sheets, or CRM systems.
- Exceptional attention to detail and a high degree of accuracy in data handling.
- Strong organizational and time-management skills to handle multiple tasks and meet deadlines.
- Ability to work independently in a remote environment while staying self-motivated.
The pay range for this role is:70,000 - 80,000 USD per year(Remote (Denver, Colorado, US))
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