About Pozez Jewish Community Center of Northern Virginia
The Pozez Jewish Community Center of Northern Virginia (Pozez JCC), located in Fairfax, Virginia, is a nonprofit, social service organization that builds community and enriches lives. The Pozez JCC is a community connector, offering a variety of programs and services on the main campus, online and throughout Northern Virginia through its many partnerships. Quality programs and experiences, based on Jewish values, include early childhood education, after-school & day camps, social programs for families raising young children, J-Fit health & aquatics activities, adult learning and cultural programs, inclusion and disabilities services, community impact through volunteerism, and more. Programs are open to people of all ages and backgrounds.
SUMMARY OF POSITION:
We are seeking a highly organized and detail-oriented Family Services Coordinator to support our Early Childhood, School-Age, and Camp programs. This role is ideal for someone who thrives in a dynamic environment, enjoys working with families, and has strong communication and administrative skills. The position will be primarily responsible for overseeing the recruitment, registration, and on-going licensing compliance requirements of the Pozez JCC's Early Childhood Learning Center and School Age Services programs.
KEY RESPONSIBILITIES
- Serve as the first point of contact for prospective families via phone and email
- Conduct tours of child-focused programs and track leads in Salesforce
- Manage and maintain registration data in Salesforce and Excel
- Prepare, edit, and distribute enrollment paperwork for new and returning families
- Update and maintain children's records, including immunizations, allergies, and enrollment status
- Communicate with families regarding enrollment, waitlists, and required documentation
- Support Early Childhood Learning Center (ECLC) operations, including closing shifts, late pick-up tracking, and family communications about illnesses, absences, or injuries
- Perform additional administrative and program support as needed
This position description is not intended to be all-inclusive but is intended to be a generalized description of the primary job responsibilities and expectations. Management may change the job responsibilities and expectations based on business requirements.
QUALIFICATIONS
Required:
- High School Diploma or GED
- One year or more of Sales or Admissions experience.
- One year or more of Administrative Experience in a children's educational setting
- Ability to pass a criminal background check and TB test
Preferred:
- Strong organizational and administrative skills with attention to detail
- Excellent communication skills and a warm, professional demeanor with families
- Experience using Salesforce or similar CRM systems preferred
- Ability to manage multiple priorities in a fast-paced setting
- A collaborative team player who can also work independently
Classification: Full Time, Exempt
Hours: Monday-Friday, 8:45am-5:45pm; hours outside of the regular work shift may be applicable for some tasks of this position
Compensation and Benefits: Salaried position: $40,000-$45,000 commensurate with experience. Benefit package includes generous paid time off, complimentary Family Membership to the Pozez JCC, medical, dental, vision prescription plan, 403B retirement plan, life insurance/long-term disability and child tuition discount.
This position description is intended to comply with all known state and federal regulations and includes accommodation re-evaluations and equal opportunity employment. The Pozez JCC is committed to hiring and retaining a diverse workforce. We are an equal opportunity Employer, making decisions without discrimination on the basis of race, color, religion, gender identity, national origin, age, veteran status, disability, sexual orientation, genetic information, or any other protected class, in accordance with applicable law.
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