Description:
Automotive Receptionist - Essential Duties
- Greets showroom customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance.
- Other tasks as assigned.
Schedule - Primary shift is Tuesday. Thursday 3:00 pm - 8:00pm and 2 Saturdays a month 8:00 am- 2:00 pm.
Day Shift Availability as well
Requirements:
- High school diploma or equivalent
- 1+ year of customer service or receptionist experience
- Strong communication skills (verbal and written)
- Professional appearance and demeanor
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to handle a multi-line phone system
- Excellent organizational and time management skills
Preferred:
- Experience in an automotive dealership or related industry
- Knowledge of dealership management systems
- Bilingual (Spanish/English or other) a plus
- Familiarity with basic office equipment (printers, scanners, etc.)
PI277062192
