Discharge Support Specialist
Westminster-MD-21157-United States
Job Title: Discharge Support Specialist – Care Management
Location: Carroll Hospital, Westminster, MD
Schedule: Part-Time | 8:00 AM – 4:30 PM
Overview:
Carroll Hospital, a proud member of LifeBridge Health, is seeking a detail-oriented and organized Discharge Support Specialist to join our Care Management team. This part-time role is essential in ensuring safe and efficient transitions of care by coordinating discharge documentation, transportation, and communication between patients, healthcare teams, and post-acute care providers.
Key Responsibilities:
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Assist Care Managers with referral processes by transmitting required documentation via web-based systems and verifying receipt.
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Communicate authorization status, acceptance/decline of referrals, and any follow-up requests to the Care Manager.
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Track and update Level of Care (LOC) statuses; escalate issues or delays as needed.
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Coordinate transportation arrangements and ensure timely communication with care teams and facilities.
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Complete and document necessary discharge forms in the medical record system.
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Assist in regulatory compliance by identifying patients requiring notifications (e.g., IMM, MOON, Observation Status notices).
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Deliver required patient letters, obtain signatures, and ensure proper documentation in the EMR.
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Provide general administrative support (e.g., faxing, copying, answering phones) to promote efficient operations.
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Schedule follow-up appointments and tests as directed by Care Managers to support smooth transitions of care.
Qualifications:
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Education: Bachelor’s degree preferred.
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Experience: Prior experience in a healthcare setting required
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Strong organizational, communication, and multitasking skills are essential.
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Familiarity with EMR systems and healthcare documentation processes is a plus.
What We Offer:
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A collaborative and supportive work environment
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Opportunities to grow within the LifeBridge Health system
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Part-time schedule with consistent daytime hours
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Meaningful work supporting patients and families during transitions of care
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