About SEIU 775
SEIU 775 represents more than 55,000 long-term care workers providing quality home care, nursing home care, and residential services in Washington, Montana, and Alaska. SEIU 775’s mission is to unite the strength of all caregivers, to create a better life for ourselves and those we care for, and to lead the way to a more just and equitable world.
About This Role
The role of the Compliance Manager is to lead a team of data processors and compliance specialists within the Collective Bargaining and Employer Relations Department of SEIU 775. This position reports to the Deputy Director and is a non-bargaining unit supervisory position.
Essential Functions:
- Leadership and Strategy:
- Supervise, manage, develop, and lead a skilled team in the areas of report processing, financial and contractual compliance, document quality assurance, and data entry.
- Support team members with Employer issues and work across internal functions when escalated support is needed.
- Provide directions and support to the team on daily operations and projects.
- Create and maintain systems for staff training and accountability including routine performance reviews and provide direct feedback to the team members.
- Participate in strategic planning around improving membership numbers through field, communications, phones, bargaining, and other methods.
- Monitoring, Tracking, and Reporting
- Work with the Data team and leadership to build and monitor tracking reports on dues and membership compliance.
- Monitor for accuracy, timeliness, and completeness of data entry, report processing, and deduction remittance.
- Audit Employer data and processes for compliance.
- Track and report to internal partners progress and roadblocks in monthly report and financial processing
- Collective Bargaining and Employer Relations
- Collaborate with CBER Specialists and lead continual improvement of collective bargaining contracts as they relate to improving Employer reporting and deduction remittance.
- Escalate and track Employer non-compliance issues with CBER Specialists as necessary.
- Provide second-level support and lead communication with external employer partners for escalated issues, and bargaining unit onboarding and ownership transitions.
- Data and financial entry and compliance
- Standardize the team’s operations and lead continuous process improvement efforts to improve efficiency.
- Ensure data is handled, transferred, or processed according to legal and SEIU 775 guidelines.
- Monitor data entry workloads and plans resources to reduce backlogs
- Identify and improve process efficiency and cross-functional collaboration
- Work with internal teams including data, communications, and legal to build, improving and monitoring systems around compliance mailings and notifications.
- Additional Responsibilities:
- Coordination with the Data and Technology teams, Member Resource Center, Finance Director, and other internal functions as necessary.
- Assignments to political, electoral and growth mobilization as required by the organization.
- May be required to do political work for candidates and member political education as part of job duties.
- Other duties as assigned.
Skills & Abilities:
- Leadership & Strategic Thinking:
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Proven experience managing ongoing projects with different deadlines and varying levels of priority
- Excellent interpersonal communication skills balancing relationship building and accountability
- Efficient resource allocation and optimization
- Ability to identify, develop and implement process improvements that support organizational objectives and goals
- Knowledge of employment law, collective bargaining agreements, or similar, especially as it relates to interpreting and enforcing data requirements.
- Communication & Collaboration
- Ability to collaborate with cross-functional teams and stakeholders
- Writing and communication skills for a wide range of tech-literacy levels among stakeholders
- Strong analytical and problem-solving skills
- Technical Proficiency:
- Familiarity and knowledge of IT systems and technologies, including SQL Server, Salesforce, and Office 365
- Data cleaning, preparation, and analysis
- Familiarity with emerging technologies and trends.
- Understanding compliance requirements relevant to the organization.
Minimum Qualifications:
- Ability to supervise and develop direct reports in a management level position
- Familiarity with labor union participation rules and union security requirements.
- Proven experience building and maintaining relationships with internal and external stakeholders
- Demonstrated knowledge of coaching, development, and mentoring staff.
- Excellent leadership, communication, and problem-solving skill.
Preferred Qualifications
- Intermediate SQL database experience
- Project management experience
- Experience drafting, negotiating, and enforcing contracts and/or terms of an agreement
- Familiarity with industry best practices for financial compliance and data integrity compliance.
Typical Working Conditions: The typical working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, requirements include:
- This position operates in a hybrid environment with a combination of in-office and remote work expectations. The primary office location is SEIU 775’s Seattle headquarters.
- Work is generally performed in a professional office setting, though it may also involve off-site meetings, visits to employer locations, and attendance at external events.
- May be required work outside of normal business hours to include weekends, evenings, holidays, etc.
Physical Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, requirements include:
- Frequent use of standard office equipment including computers, phones, printers, and video conferencing systems.
- Ability to sit or stand at a workstation for extended periods.
- Occasional lifting and carrying materials weighing up to 25 pounds (e.g., files, binders, campaign materials).
- Requires visual acuity for reading and computer work, and auditory ability for phone and in-person communication.
- Ability to work long and irregular hours, including weekends and evenings, sometimes on short notice.
Compensation:
Providing current or previous salary information is optional and will not be factored into hiring decisions. Prospective Employees covered by the CBA can request a copy of the wage scale, the CBA, and any current relevant MOUs upon application to the position.
This position is full-time, exempt. This position is not included in the Bargaining Unit. Pay ranges from $103,957 – $127,005 per year. Benefits include vacation, holiday, and sick leave benefits, fully employer paid health, dental, vision, and life insurance, pet insurance, defined benefit pension plan, and optional 401(k), WFH credit, and more.
Women and diversity candidates strongly encouraged to apply.
AFFIRMATIVE ACTION EMPLOYER
SEIU 775 is an affirmative action employer and encourages applications from all qualified candidates without regard for race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental or physical disability, or any other discrimination prohibited by law. SEIU 775 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental or physical disability, or any other discrimination prohibited by law. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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