Clinical Informaticist/Application Trainer
Rushville-IN-46173-United States
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JOB SUMMARY
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JOB SUMMARY
Reporting to the Director of Information Systems, the Clinical Informatics / Application Trainer utilizes clinical knowledge, skills, and experience to coordinate and evaluate all applications and end-user training. The Clinical Informatics / Application Trainer will partner closely with key clinical, financial, and administrative leaders as well as staff to effectively communicate information systems application training and governance plans. The Clinical Informatics / Application Trainer is also responsible for working together with his/her colleagues to lead and support monitoring, learning, and optimization of all RMH end-user applications and other designated responsibilities as the position grows. He/she will be expected to uphold RMH application training and Informaticist responsibilities and guidelines for the organization.
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MINIMUM QUALIFICATIONS
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Knowledge & Experience
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Skills-
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Knowledge-
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- Maintains strong clinical knowledge of healthcare trends, policy, regulatory, and compliance issues.
- Evaluates and makes recommendations regarding clinical processes, workflow, and content management.
- Troubleshoot and identify opportunities for clinical system improvements.
- Identifies gaps in work processes and/or system functionality that require continuous education, training, and communication.
- Helps coordinate all application training, standard setting, reporting, forms customization, application maintenance, and updates related to the clinical software systems.
- Applies broad clinical informatics knowledge and adult learning techniques to educate staff and leaders on new system features and functions.
- Conduct regular informatics rounds & interviews with users and gathers data/information in order to enhance the clinical systems, which promote end user satisfaction...this includes all clinical workflows and processes.
- In collaboration with the process owners, is responsible for developing, reviewing, and redesigning as appropriate the process and flow of the clinical systems throughout in either the hospital or clinic areas.
- Investigates and resolves complex problems and coordinates efforts to provide innovative strategies and solutions.
- Conduct root-cause analysis and other six sigma lean strategies to reduce process duplication, maximize application and system efficiency and promote a productive work environment.
- Able to respond to changing or shifting priorities, expectations and timetables.
- Monitor clinical system performance and report relevant anomalies, issues, or opportunities for improvement, provide recommendations as needed (use of Cerner Lights On and Advance reporting).
- Complete IS Ticket Requests to meet SLA requirements and proactively respond to issues.
- Develop, validate, and analyze clinical and financial reports (Cerner DA2).
- Assist with electronic medical record (EMR)/ Clinical Applications maintenance and optimizations in joint venture with site end-users, director, managers and Information Services analysts. This includes all other RMH core applications.
- Analyzes and develops necessary design work, including testing and documentation. Reviews, evaluates and manages requests from user departments including creating current and future state diagrams or presentations as needed.
- Assesses and identifies risk and issues throughout all aspects of the EMR and other RMH core applications.
- Develops clear and concise documentation and instruction manuals.
- Provides in-services, Lunch & Learns, and other forms of continuing education of software and hardware to users. This includes classroom training.
- Coordinates communication of new functionality, upcoming changes in workflow or technology, and education for user departments. Test all proposed changes and documents outcomes on test scripts at least 14 days prior to proposed go-live date.
- Maintains a high level of interaction with all clinical and ancillary areas to continually enhance/improve patient care.
- Shares implementation support duties with other individuals within Information Services.
- Coordinates and participates in both internal and external user group functions.
- Actively participates in Departmental meetings, Change control meetings, and Clinical Informatics Team meetings.
- Familiarity with ALL desk top applications including but not limited to: Microsoft Office applications including Word and Excel, Teams, Go-To Meeting, WebEx, Internet, and Service Request applications.
- Performs other related duties as required.
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Education-
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Health/Clinical Informatics, Teaching (w/clinical background), CMA, LPN, RN or clinical related field.
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Experience-
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Experience in a clinical, healthcare informatics, or clinical system analyst position.
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Knowledge of and ability to interpret – comply with applicable healthcare industry regulations.
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Excellent written, oral, instructional, presentation, and interpersonal skills with strong customer service orientation.
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Applications, project management, and time management skills required.
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Highly self-motivated, analytical thinker and problem solver.
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Ability to teach others in multifaceted settings.
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Medical Terminology.
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Testing, training, and educating end-users.
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Authority and Accountability
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Aptitudes
PI275812207
