Position Overview:
We are looking for a skilled EDI Support Engineer with 5+ years of experience, specifically within the retail sector, to support and optimize our EDI processes. The ideal candidate will manage daily EDI operations with retail trading partners, ensure data accuracy and system integrity, and work closely with internal supply chain, merchandising, and IT teams to streamline retail transactions and integrations.
ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries by focusing on creating value through innovation.
Job Responsibilities:
- Monitor and manage daily EDI transactions (e.g., EDI 850, 855, 856, 810, 997) related to purchase orders, shipping notices, and invoices.
- Troubleshoot and resolve EDI transmission errors, mapping issues, and partner integration problems.
- Onboard new retail vendors and partners by configuring EDI mappings and conducting end-to-end testing.
- Collaborate with merchandising, warehouse, and logistics teams to ensure accurate and timely data exchange.
- Maintain compliance with retail partner EDI specifications (e.g., Walmart, Target, Amazon, etc.).
- Manage EDI platform configurations using tools such as Sterling Integrator or SPS Commerce.
- Work with ERP and order management systems (e.g., NetSuite, SAP, Microsoft Dynamics) to support data flow and reporting.
- Document EDI processes, configurations, and partner specifications.
Basic Qualifications:
- Bachelor’s degree in computer science, Information Systems, or related field.
- Minimum 5 years of experience in EDI support within a retail or consumer goods environment.
- Solid understanding of EDI standards (ANSI X12, EDIFACT) and retail-specific transaction sets.
- Experience with EDI tools/platforms: SPS Commerce, Sterling Integrator, or similar.
- Knowledge of data transfer protocols (AS2, FTP/SFTP, VAN).
- Familiarity with retail partner compliance requirements.
- Strong analytical and problem-solving skills with a high attention to detail.
- Excellent communication skills for working with internal teams and external trading partners.
We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
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