Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better Opportunity
We’re looking for best in class, award-winning sales agents as part of our mission to make a Better Mortgage available to all Americans. At Better, our team of Home Lending Associates are responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in-class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.
The Home Lending Associate (HLA) role is often a stepping stone toward our licensed Loan Consultant role. Top performers in the HLA role may have the opportunity to earn their mortgage licenses and be promoted into a Loan Consultant role over time.
Responsibilities
- Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit
- Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)
- Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls
- Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)
- Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively
- Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs
- Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions
Qualifications
- Minimum 2 years of sales experience (with at least 1 year in the mortgage industry)
- Track record of beating quota, with references that verify motivation, success, and work ethic
- Highly motivated; a self-starter with a high degree of ownership and a strong customer focus
- Organized with strong time management skills
- Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds
- Strong written communication skills
- Ability to troubleshoot and solve problems independently
Company Benefits
We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE
- *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
- Discount programs and perks including pet Insurance!
In Office Perks include:
- Have Lunch on us! Daily lunch stipend for meals while in the office
- Monthly social events
- NYC HQ Oculus discounts
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
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