Applications Analyst 2
Cookeville-TN-38501-United States
The Application Analyst II is responsible for providing support and troubleshooting for end users and customers for various applications. They are responsible for documenting and resolving service tickets in a timely manner. The Application Analyst will design, develop, manage, test, train, implement and support information systems and various applications. The analyst will have a demonstrable ability to review, analyze, and provide resolution or recommendations for complex issues. They will require minimal oversight in their assigned day-to-day responsibilities.
Education
Bachelors in Information Technology Required
Experience Requirements
8+ years product applications support experience - Required
PC literate to include proficiency with Microsoft Word, Excel, Visio, Project, PowerPoint and Outlook - Preferred
• Ability to communicate effectively, both written and verbal
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
PI274668721
