Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently looking for a Key Account Manager – EMEA who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with our largest B2B customers, your focus will be on accelerating growth, enhancing strategic account management, and optimising product positioning across EMEA. In this role, you will combine your appreciation for customer-centric strategies with your capacity for commercial excellence. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.
What you will do
- Develop and execute key account strategies to drive growth across high-value accounts in EMEA.
- Build and maintain strong relationships with decision-makers, positioning Lovehoney as the preferred partner.
- Manage strategic activities with our key customers, including annual business reviews and contract negotiations.
- Ensure optimal product positioning and complete portfolio coverage.
- Work closely with account managers to align on key account strategies and oversee execution.
- Partner with internal teams to leverage customer insights and enhance product offerings.
What you should bring
- Proven experience managing large, high-value accounts within the consumer goods industry.
- Expertise in negotiating complex, multimillion-euro contracts.
- A consultative, customer-centric approach with strong analytical and strategic thinking skills.
- Ability to influence and build relationships with C-level stakeholders.
- A solutions-oriented mindset with the ability to execute quickly and effectively.
- Willingness to travel up to 80% across EMEA.
- Fluent in English, both written and spoken; additional languages such as French, German, or Spanish are a plus.
What we can offer you
- A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events
- Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun
- Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration
- Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
- Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we leverage artificial intelligence as part of our screening interview process, for note-taking purposes. Rest assured, we prioritize transparency and respect candidates' preferences. You'll have the option to opt out while still receiving fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)
PI274575023
