Lead Scheduling Spec
Pittsfield-MA-01201-United States
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DEFINITION/PRIMARY FUNCTION
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The lead scheduler will be knowledgeable with scheduling a variety of hospital services and assisting the scheduling manager with coordination of activities in the scheduling unit. The scheduling lead will also act as a liaison between the scheduling unit and clinical departments to streamline communications. The lead scheduler will be available to assist schedulers, patients and providers with questions and escalate as needed.
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POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
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Experience:
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One year of experience in a health care scheduling department.
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Education and Training:
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License, Certification & Registration:
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Other Requirements:
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Must be detail oriented, and highly organized.
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Ability to multi-task in a high paced environment.
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Excellent customer service skills required.
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Experience with using Microsoft Office products.
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Experience with Meditech Expanse CWS module and ARM module, preferred.
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Experience recognizing scheduling errors and working with staff on corrections/education.
PI274428499
