AR Collector
Ashland-KY-41101-United States
- JOB SUMMARY
- The Accounts Receivable Collector is responsible for, but not limited to insurance billing, follow-up, cash posting, customer service and patient collections.
- DUTIES AND ESSENTIAL FUNCTIONS
- Overall performance rating of below indicated essential job duties:
- Uses EPIC and other technology/tools to research, collect and resolve accounts receivables.
- Takes action following established workflows; uses transactions in Epic to ensure accounts receivable is appropriately stated.
- Notes actions taken and is thoughtful about next steps to collect
- Engages with the rest of the Revenue Cycle team. Communicates department specific or payer specific issues.
- Escalates claim edit trends, escalates denial trends and takes action to prevent revenue loss.
- Produces favorable results; meets both productivity and work quality expectations.
- Seeks out industry, payer, and regulatory updates.
- EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
- Minimum requirement:
- High school diploma or general education degree (GED)
- Ability to read and interpret health insurance policies, payer remittance information and correspondence
- Proficient in basic computer skills
- Preferred qualifications:
- Healthcare billing experience
- Associates Degree
- Proficient in intermediate computer skills
- WORKING ENVIRONMENT
- Works indoors in an office/clinic setting
- The noise level is usually moderate
- PHYSICAL DEMANDS
- Constantly required to maintain a stationary position behind a computer.
- Frequently required to move about inside the department.
- Constantly required to communicate telephonically and face to face with colleagues and customers.
- Constantly required to operate a computer and telephone.
- Constantly required to lift and/or move up to 10 pounds.
- Frequently required to lift and/or move up to 25 pounds.
- Occasionally required to lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception
PI274170828
