Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we've remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.
At Upper Crust Food Service, we specialize in delivering fresh, healthy meals to students across the country. Our team takes pride in supporting K–12 schools with reliable food service solutions that prioritize nutrition, safety, and consistency — all while creating a work environment that values balance, growth, and purpose.
Position Summary:
The Food Service Manager is responsible for leading all food safety and sanitation efforts across our K–12 school cafeterias within an assigned region. This role plays a critical part in protecting the health and wellbeing of students by ensuring every kitchen operates in full compliance with health codes, regulatory standards, and internal protocols.
This is a hands-on role focused on training, auditing, and coaching on-site teams while building a proactive food safety culture throughout the region.
Key Responsibilities:
- Ensure full compliance with local, state, and federal health regulations, as well as Upper Crust Food Service's food safety policies
- Conduct regular audits and inspections of school kitchens, storage areas, and service lines
- Develop and implement corrective action plans in partnership with chefs and site leads
- Train and coach kitchen staff on safe food handling, compliance with USDA program standards, sanitation procedures, allergen control, and HACCP standards
- Serve as the main point of contact for health department inspections and follow-up actions
- Maintain thorough documentation, including temperature logs, sanitation records, and food safety reports
- Support new site openings and staff onboarding with food safety training and resources
- Partner with Regional Directors and on-site leadership to ensure food safety remains a daily priority
Qualifications:
- ServSafe Certified (required)
- 3+ years of experience in food safety, food service management, or compliance — ideally within K–12, institutional, or large-volume operations
- Strong working knowledge of HACCP, USDA Child Nutrition Program standards, and allergen protocols
- Ability to build relationships and influence teams through coaching and clear communication
- Comfortable working in a school environment and traveling regularly between sites
- Bilingual (English/Spanish) a plus
Why Upper Crust:
- Make a meaningful impact by supporting student health and wellness through food safety
- Enjoy a Monday–Friday schedule aligned with the school calendar
- Competitive compensation and benefits package including health, vision, dental, and 401(k)
- Be part of a mission-driven team that values respect, responsibility, and results
Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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