The CompanyEverflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we are based in Oakland, Montreal and Amsterdam with a distributed team across the NAM and EMEA regions.
We're a bootstrapped company (over $24M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We're the go-to platform for brands, agencies, and networks, with 1,000+ customers including Mutual of Omaha, ClassPass, and Tapjoy.
We are accepting applications from candidates that reside in the following areas:
Florida: Tampa, Miami, or Orlando
Illinois: Chicagoland
New York: NYC
Texas: Austin
Canada: Montreal, QC
About the roleTechnical Solutions Managers at Everflow are responsible for ensuring successful technical integrations and implementation, acting as a bridge between sales, onboarding, support, and engineering teams. This role encompasses three key pillars: Conducting Scoping Calls, Technical Implementation, and TCS Ticket Resolution.
What you"ll doScoping & Solution DesignPurpose:Understand client tracking and integration needs, and create clear implementation plans.
What You'll Do:
Join sales calls to assess complex client needs (especially Enterprise-level or >$2k prospects).Determine feasibility and outline technical steps for integration.Document the plan in Google Docs + create visual flowcharts in Figma.Ensure docs are shared internally (HubSpot) and externally (with the prospect) within 24 hours.
Training Path:
Shadow senior team members on calls.Practice documentation and flowcharting.Lead calls with support, then move to fully independent scoping
Enterprise Technical ImplementationPurpose:Set up Everflow integrations for Enterprise clients to ensure a smooth, fast onboarding (<7 days to first conversion).
What You'll Do:
Lead implementation of tracking and integrations after the client signs.Collaborate with Account Managers on the kickoff call.Own everything related to technical setup: Offers, tracking, integrations.
Training Path:
Shadow technical implementations.Assist with tasks under guidance.Execute full implementations independently
TCS Support Tickets (Internal Tech Help)Purpose:Support internal teams (Support, AM, Onboarding) with technical integration and troubleshooting needs.
What You'll Do:
Respond to tickets related to client-side tracking, SDKs, or third-party integrations.Ask clarifying questions and deliver clear, effective solutions.Escalate complex issues to senior team members as needed.
Training Path:
Observe ticket responses from senior team members.Practice problem-solving with guidance.Tackle tickets independently with escalation as needed.
QualificationsMust-Have:
2–4 years of experience in a Technical Account Manager, Solutions Engineer, Implementation Specialist, or similar client-facing technical role.Experience working with affiliate marketing, performance marketing, or partner platforms.Strong understanding of web technologies: HTML, JavaScript, APIs, browser developer tools.Experience with integration workflows (e.g., third-party APIs, JavaScript SDKs, tag managers, CRM platforms).Proven ability to communicate technical concepts clearly to non-technical stakeholders.Experience managing multiple projects simultaneously in a fast-paced environment.Strong documentation skills (Google Docs, Notion, or similar) and ability to create flowcharts or diagrams (e.g., Figma/FigJam, Lucidchart).Comfortable using tools like HubSpot, Jira, or other CRM/project management platforms.Excellent problem-solving skills and a customer-first mindset.
Nice-to-Have:
Familiarity with tools like Postman, browser console debugging, or analytics platforms (e.g., GA, Mixpanel).Experience with SaaS onboarding or technical troubleshooting.Basic understanding of SQL or data querying is a plus.Previous experience in a startup or high-growth tech environment.
Compensation Package:
Base Salary: $70,000 - $80,000Bonus Potential: 25% of Base
Perks include:
Employer Covered Medical, Dental and Vision InsuranceUnlimited PTO401(k) (No matching at this time)Paid parental leave for putting your family firstStartup-like environment, without the constant rush to raise the next round of fundingA very collaborative team and cultureEducation, gym, and equipment stipend
Join Our Exceptional Team
Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you"ll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.
Balance, Growth, and Connection
Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.
Continuous Growth: Regular feedback and discussions about your career path keep you moving forward.
Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.
We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We"re excited to meet you.
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