OBR Cooling Towers, LLC is a cooling tower OEM and aftermarket services company based out of Northwood, OH. With over 30+ years of experience in the cooling tower industry, we stand at the forefront of innovation and engineering excellence. Our unwavering commitment to delivering exceptional solutions has solidified our reputation as industry leaders. OBR Cooling Towers designs and implements custom cooling tower solutions to help improve operating efficiency, protect equipment, and meet environmental goals.
JOB DESCRIPTION
The OBR Service Account Manager (SAM) is responsible for supporting all service account activities in his/her assigned area to help ensure project success. The SAM will assist with identifying, interviewing, hiring, and managing all service field personnel in their assigned territory. He/she will be responsible for assigning and developing crews of various sizes and craft makeup to various service projects and supporting crew activities to ensure project success. The SAM will also support OBR Sales in the sales process and with planning field activities associated with cooling tower services. The SAM will help plan and monitor service projects to ensure safe work, cost-effectiveness, and timely completion. Travel is required.
ROLES/TASKS OF THE POSITION
· Report daily to the Senior Service Manager about activities within his/her area.
· Work with Human Resources to manage service labor including hiring interviews, assigning projects, and the development of direct reports.
· Coordinate with the Senior Service Manager to assign proper OBR field supervision and personnel to projects. Coordinate with the service team when assigning personnel to projects through Outlook calendaring or other software.
· Assure Superintendents have complete job information including site contact before mobilizing them to the project site.
· Facilitate pre-job turnover meetings with the Superintendent and service team.
· Oversee, direct, and support field supervision on service projects from beginning to end.
· Ensure adherence to budget and, when unexpected complications or issues arise, make quick and necessary adjustments. Collaborate with OBR Senior Service Manager, sales, project management, and safety to develop solutions.
· Collaborate with clients, OBR Sales, Project Management, and Safety regarding safety requirements, and project support.
· Coordinate with OBR Senior Project Manager, sales, project management, and safety to develop safe work plans, schedules, and installation progress reports.
· Assess project equipment needs and select suppliers for equipment rental and field job supplies.
· Ensure equipment is off rent at the completion of all projects and coordinate pickup with the vendor.
· Ensure safety standards and guidelines are followed on the jobsite.
· Review and approve weekly payroll submissions.
· Help plan, lead, and participate in OBR annual service/safety meetings.
· Attend the weekly Service Account Manager’s Meeting. Support other regions and all field resources to achieve project success.
· Travel to project sites as needed.
· Submit weekly reports to the Senior Service Manager.
· Follow and enforce OBR Corporate policies and procedures.
· Perform other duties as assigned.
EDUCATION/EXPERIENCE/COMPETENCIES
· High school diploma, or equivalent.
· 5+ years of cooling tower experience, with a minimum of 1 year as a Superintendent.
· Valid driver's license.
· Valid TWIC card.
· Thorough understanding of OSHA regulations, OBR Policies and Procedures, and a commitment to promoting a safe working environment.
· OSHA 10 and 30 trained.
· Maintain active status in all assigned DISA consortiums.
· Proven track record in construction management.
· Strong ability to lead and manage field teams, providing guidance and ensuring alignment with company objectives.
· Ability to work on multiple projects in a fast-paced environment within his/her region.
· Construction Manager certification preferred.
· Good organizational skills and mechanical aptitude.
· Computer literate and competent with Microsoft Suite. Familiarity with project management software (e.g., PROCORE) and other tools for scheduling, budgeting, and reporting.
· Self-starter with a willingness to learn, collaborate, and contribute.
· Effective written and verbal communication skills
· Industrial plant experience.
· Ability to manage fast paced environment and troubleshoot field issues.
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities or medical restrictions to perform essential functions.
· This position requires work in both office and field environments, which can include excessively hot and cold climates.
· Must be able to safely climb structures and work at heights.
· Lifting of up to 50 pounds, bending, climbing (stairs and structures), and stooping.
· May have to wear respirator on occasion so must pass medical respirator clearance and fit test.
PREREQUITES / REQUIREMENTS
· Negative 10 panel urinalysis and breath alcohol test.
· Valid Driver’s License.
· Proof of U.S. Citizenship.
· Score of a 2 or less in a DISA background screen.
· Must maintain active status in DISA.
As an OBR Cooling Towers team member, you will enjoy:
Competitive Salary: A salary commensurate with experience and performance, with potential for bonuses and raises.
Comprehensive Health Coverage: Including medical, dental, and vision insurance for employees and eligible dependents. OBR pays the medical premium for employees!
Retirement Plan: A 401(k) plan with employer matching.
Health Savings Account: OBR contributes to employee’s HSA.
Professional Development: Opportunities for training and workshops.
Life Insurance: Voluntary coverage for employees and their families. OBR also provides employees with Life Insurance.
Short Term Disability, Critical Illness, and Accidental Injury: Voluntary coverage.
Per Diem, Mileage, and Gas: For those that travel and fall within OBR policy.
PI273623320
