About Nok:
Nok Recommerce is the end-to-end circular operating platform for full-service reverse logistics and multi-channel resale. The company offers the only platform that provides a full-service solution for managing the entire reverse logistics and recommerce process through a product offering of technology, data, refurbishment facilities, and resale services that seamlessly convert returned products into new revenue streams without compromising a company's supply chain or brand integrity. Through a nationwide network of specialized facilities, Nok is the only company that can fully manage the receipt, disposition, and resale of returned and excess products, effectively powering the entire circular ecosystem of any durable goods brand or retailer.
Nok is backed by seasoned entrepreneurs and institutional investors like eGateway Capital, Tech Square Ventures, ATX Venture Partners, and Greycroft. We are fresh off a funding round and growing quickly.
About the role
As an Revenue Operations Lead at Nok, you will be responsible for helping to build, manage, and optimize the revenue operations process at Nok. From lead generation to pipeline management and customer retention, you will work closely with the sales, marketing, and accounts teams to align efforts, and use data & analytics to measure and improve performance across departments.
What you"ll do
Manage and optimize the revenue operations process, from lead generation to pipeline management and customer retention
Work closely with the sales and marketing teams to align efforts and ensure a seamless prospect & customer experience
Use data and analytics to measure and improve performance, including tracking key metrics and providing insights to stakeholders
Monitor and ensure data accuracy and integrity within the company"s CRM and other systems
Work with the sales team to ensure accurate and timely deliverables across the pipeline
Assist in the development and execution of sales and marketing programs to drive revenue growth
Collaborate with other departments, such as product and commercial, to identify and implement process improvements
Contribute to the development and continuous improvement of the revenue operations process
Stay up-to-date on industry trends and best practices in revenue operations
Skills and Qualifications
Bachelor"s degree in business, finance, or a related field
Minimum of 2-3 years of experience in B2B revenue operations, sales operations, or a related field
Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
Good organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Knowledge of CRM, marketing and sales tools such as HubSpot, Klaviyo, Apollo.io and Salesforce
Familiarity with revenue recognition policies and procedures
Experience with data visualization tools such as Tableau, Looker, or Power BI
Excellent communication and interpersonal skills, with the ability to work cross-functionally and build strong relationships with stakeholders
Ability to operate independently & effectively with minimal supervision
Benefits
401(k) + limited match (up to $2,500 after 1 year of consecutive service)
100% coverage for preventive care, and (at least) 80% paid for your medical, dental, and vision. This covers dependents, too, of course!
Flexible Spending Account
Monthly budget for fitness/wellness
Budget for education + professional development
Flexible Time Off
16 weeks of parental leave
At Nok, our culture is the lifeblood of our organization. It"s what drives us to push the boundaries of innovation and sustainability. We"re a community of passionate individuals who share a common vision for a more circular and sustainable future. Collaboration is at the heart of everything we do, and in our fast-paced industry, adaptability is key. We embrace change and view challenges as opportunities to learn and grow. We"re a team, not a family, that values diverse perspectives and fosters an environment where all team members can thrive.
The pay range for this role is:85,000 - 110,000 USD per year(Austin Office)
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