JOB SUMMARY
The Patient Surgical Liaison (PSL) has the primary responsibility of managing the surgical waiting room and all persons related to patients having surgery at Carroll Hospital Center. The PSL uses a customer friendly approach to manage family members waiting to keep them updated and informed of the patients progress through perioperative services. The PSL has excellent communication skills and is adept at recognizing situations that need further intervention. The PSL escorts family members to the appropriate floor upon the patient's admission. The PSL keeps updated records of where family members are should they leave the waiting room and helps to coordinate the surgeon and family meetings throughout the day. The PSL reports directly to the Clinical Manager of Surgical Services. The PSL ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital Center.
REQUIREMENTS
- Preferred High School Diploma
- Less than 2 years Required
PI271758436
