Join the VitalCore Team in Michigan! We’re people fueled by passion, not by profit.
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Quality Assurance Administrative Assistant at the Michigan Regional Office in Lansing, Michigan!
At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.
Quality Assurance Administrative Assistant Benefits Package:
- Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Short Term/Long Term Disability
- Identity Theft Protection
- Pet Insurance
- Employee Assistance Program and Discount Center
- 401K & Plan Matching
- PTO
- Annual Incentive Bonus
- Dependent Care Flexible Spending Account
About the Role of Quality Assurance Administrative Assistant:
As a Quality Assurance Administrative Assistant for VitalCore Health Strategies, your major end result will be to ensure the highest level of quality and compliance in administrative processes and documentation. You will play a crucial role in maintaining the efficiency and accuracy of administrative operations, contributing to the overall success of VitalCore. Your attention to detail and commitment to quality will directly impact the delivery of exceptional healthcare services to patients and clients.
Qualifications & Experience
- High School graduate or equivalent, with three (3) to five (5) years’ experience in clerical/business area with at least one-year previous healthcare experience preferred.
- Associate or bachelor’s degree in healthcare administration or related field preferred.
- Advanced knowledge of Microsoft Office applications.
- Strong knowledge of healthcare regulations and compliance requirements.
- Excellent attention to detail and organizational skills
- Proficient in using computer software and systems for data entry and documentation.
- Experience with electronic health record systems preferred.
- Strong communication and interpersonal skills.
- General office equipment experience.
Primary Duties
- Assists in various administrative projects for the Director of Quality, including tracking and interpreting data, creating graphs or other visual representations of data, creating reports and preparations of presentations.
- Conducts research as requested or required by project work.
- Works with department leader to evaluate current administrative needs and proactively implement processes and methods to increase efficiency and accuracy in work methods.
- Review and verify documentation for accuracy and completeness.
- Conduct regular audits to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to develop and implement quality improvement initiatives
- Provide administrative support to the Director of Quality, including data entry, report generation, meeting coordination, and minutes.
- Assist with tracking and monitoring.
- Assist and maintain documents as needed.
Specialized Skills
- Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
- Excellent skills with high level accuracy in work.
- Good internal and external organization sensitivity and awareness of handling confidential information.
- Ability to perform work with interruptions while still paying attention to detail.
- Good oral and written communication skills.
- Excellent team worker with organizational skills.
- Advanced knowledge of spreadsheets, creating presentations, etc.
Quality Assurance Administrative Assistant Skills:
In this role, you will utilize your strong attention to detail and organizational skills to ensure the accuracy and completeness of administrative documentation. Your knowledge of industry regulations and compliance requirements will be essential in maintaining the highest level of quality in administrative processes. Proficiency in computer software and systems will enable you to efficiently handle data entry and documentation tasks. Additionally, your ability to conduct audits and identify areas for improvement will contribute to the continuous enhancement of administrative operations. Strong communication and interpersonal skills will be valuable in collaborating with cross-functional teams and providing support to the VitalCore Quality Assurance department.
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