Guest Service Representative – Full-Time
Courtyard by Marriott – Roseville, MN
Pay: $15.50/hr to $17.50/hr (based on experience)
Shift: Overnight – Monday through Sunday, 11pm to 7am
Join Our Team at a Top-Rated Hotel!
We're looking for a friendly, dependable, and service-focused individual to join our front desk team at the Residence Inn in Roseville. This is more than a job—it’s a chance to be part of something special at a property that values teamwork, professionalism, and guest satisfaction.
What You’ll Do:
Greet and assist guests with late-night check-ins and early check-outs
Monitor property safety and respond to overnight guest needs
Prepare reports and help set up for the following day’s operations
Ensure front desk operations run smoothly during overnight hours
What We’re Looking For:
Availability to work the overnight shift on Monday through Sunday (11pm–7am)
Excellent communication and customer service skills
Dependability and the ability to stay alert and productive during overnight hours
A team player who thrives in a calm, independent work environment
Why Join Us?
Quiet, focused overnight environment
Strong team culture
Opportunity to grow within TPI Hospitality
Training and support to help you succeed
Take a moment to learn more about who we are by watching our TPI Hospitality Welcome Video:
https://www.youtube.com/watch?v=qzZZN2oefX4
Ready to bring your energy and reliability to our team? Apply today!
We all matter. We all make a difference. We are TPI.
TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.
As a night owl, you will have the opportunity to give each guest a memorable experience, while also getting the hotel ready for the next day. As an Overnight Front Desk Agent, you will work independently to care for each guests needs, process arrivals and departures, monitor and uphold safety measures and perform responsibilities given by the Front Desk Supervisor. Our Overnight Front Desk's agents organization and communication skills contribute to our guests experience and company culture. 'Who, Who' should apply for this role? You! Apply today.
https://vimeo.com/tpihospitalityvideos/review/786066580/861374fd0b
Chosen as Minnesota's Best Place to Work:
- We are focused on growing your career…just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
- Empowerment to create success for yourself and those around you
- With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement
What's in it for you?
- Travel the world – associate rate hotel discounts worldwide
- Free language classes – expand your connections with others
- Health & Dental Insurance Benefits – because life happens
- 401 K retirement plan with a 50% company match – invest in your future
- Schedule flexibility – because we all have busy lives
- Paid vacation – see you on the beach!
- Paid volunteer time - make a difference in your community
- Mentorship program – strive for more
We all matter. We all make a difference. Are you ready?
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