ABOUT MAMAHUHU
Mamahuhu is a San Francisco-based restaurant and consumer goods company founded to create Chinese-American food we're proud to eat. Mostly organic and thoughtfully-sourced, but yummy first and foremost.
Founded by Anmao Sun, Ben Moore, and Brandon Jew — the James Beard Award-winning chef and owner of the Michelin-star Chinese-American restaurant Mister Jiu's — Mamahuhu is built around the idea that food brings people, communities, and cultures together through the joy of shared tradition.
We launched our first fast-casual restaurant in the Inner Richmond in 2020. Since then, we've expanded to three San Francisco locations and are in the early stages of growing our CPG brand in grocery stores nationwide.
If you're a driven professional who loves Chinese-American food and is excited to build a category-changing brand: we'd love to chat.
We are seeking a passionate, experienced and hungry General Manager to lead one of our growing restaurants. At Mamahuhu we seek first-in-class people all around — especially when it comes to this role. As the leader of a team of 15–20 people, you are the driving force behind everything that happens within the four walls of the restaurant. You are expected to lead by example in fostering Culture, promoting Quality, managing Costs, and building Revenue. Goals and Targets are set in collaboration with upper management, but the power is yours to make it happen.
This is a full-time role based in the San Francisco Bay Area. We provide great benefits, a welcoming culture and a sustainable work schedule that supports longevity and career growth.
RESPONSIBILITIES
Recruiting, training and developing the restaurant team on an ongoing basis to foster a culture of diligence, high performance and shared values
- Lead by example, embodying Mamahuhu's Five Core Values
- Managing all restaurant costs (Labor Cost, Food Cost, etc.) to consistently hit company targets
- Reviewing and presenting the restaurant P&L to upper management at the close of each period
- Managing all aspects of your team's daily work routines (scheduling, time off, timecard management, etc.)
- Capable of performing every job in the restaurant (have completed all training programs) so as to be able to hold each team member to the highest standard
- Working closely with kitchen leadership to maintain consistent excellent food quality to company standards
- Working with front-of-house team to promote a culture of excellent hospitality
- General upkeep, repair and maintenance of all restaurant equipment and assets
- Fluency in all restaurant technology systems (hardware & software) with ability to troubleshoot
- Promoting safety and policy compliance amongst the team on a daily basis
QUALIFICATIONS
- Located in the San Francisco Bay Area
- 2+ years of leadership experience is required, including managing a team of 5 or more. While the leadership experience doesn't need to be restaurant-specific, prior experience working in a restaurant setting is required.
- Comfortable working a flexible schedule, including mornings, evenings, weekends, and holidays.
- California Food Handler's certificate (if you do not have one, we will assist with obtaining one)
- Fluent in English, both written and oral; Spanish proficiency is a plus
Who You Are
You're a people-first leader who thrives in fast-paced environments and brings a strong mix of operational know-how and emotional intelligence. More than anything, you care — about your team, your guests, and doing things the right way. You are:
- Gritty: You show resilience in the face of challenges and keep pushing toward long-term goals.
- Accountable & reliable: You follow through, show up on time, and set high standards for yourself and others.
- Sense of Urgency: You act quickly and thoughtfully — and you care when something isn't done well.
- Curious: You have a learner mentality and are open to feedback and continuous improvement.
- People-first: You take pride in taking care of your team and guests, and build strong relationships.
- Business savvy: You intuitively understand what matters most to operations and decision-making.
- Calm under pressure: You know how to maintain composure and guide your team through busy or stressful moments.
- A great communicator: You speak clearly, kindly, and respectfully — across languages and backgrounds.
- A team player: You thrive in a “we over me” culture and foster deep camaraderie.
- Passionate about hospitality and food — and the joy of making people feel welcome.
LOCATION
This is a full-time position located in the San Francisco Bay Area. You should be able to easily commute to work and occasionally between our other restaurants for various tasks and meetings.
SCHEDULE
As General Manager, you create your own schedule. Generally speaking, an effective GM spends 5 days per week (~50 hours) in the restaurant, but this can easily fluctuate up or down depending on the restaurant"s needs.
SALARY & BENEFITS
Starting annual salary of $80,000- $85,000, plus an opportunity to earn 15% of your salary in bonus potential quarterly. The bonus structure is based on hitting certain financial targets. Salary is subject to all applicable withholdings and deductions.
Mamahuhu is also proud to offer the following benefits:
- Health, Dental, Vision and Chiropractic Insurance (75% employer covered)
- 3 months Paid Maternity/Paternity leave
- $1,000 annual wellness stipend
- Unlimited sick days & 2 weeks annual PTO
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