Are you ready to build a career that's not just a job but a meaningful journey? At Born Primitive, we offer more than just work — we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you'll thrive both personally and professionally.
Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great:sacrifice, honor, and unwavering commitment to freedom. We're inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don't just work here — they reflect these values in everything they do, becoming a vital part of a mission larger than themselves.
If you're passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day.
Overview:
The Retail Operations Coordinator will assist in the business operations of Born Primitive's retail/wholesale department. This includes, but is not limited to, customer service, back-end website management, inventory logistics, and partner management.
Your Job Responsibilities Will Include:
●Maintain thorough knowledge of our brand by fully learning, understanding and embodying our brand ethos.
●Establish and maintain relationships with our retail, wholesale, & independent rep agency partners by:
oProviding direct support to partners, making sure operational efficiency is maintained.
oAssisting inquiring wholesalers with any questions, contract completion, and account set up through the wholesale email account.
oProviding support to active wholesale customers in relation to order status, shipment inquiries, and communication of product launches & availability.
oCreating & sending email campaigns for quarterly updates & product/collection launches & availability.
●Learn and master Net Suite & NuOrder, our ERP and primary wholesale platform, to efficiently manage the backend of our wholesale business
●Keep wholesale websites aligned with the US Direct to Consumer website:
oEnsuring proper sync of products, inventory, and images to NuOrder & international wholesale platforms appropriately
oMerchandising collections & sales sheets and sharing sales sheets with customers.
oEnsuring all assets are delivered to retail partners in a timely fashion
●Process Purchase Orders, create Sales Orders on behalf of wholesale customers when needed, and process invoices/payments
●Provide support to the Retail Sales team during selling & shipping seasons:
oAssist with the placement and coordination of sample orders
oPreparation of show room for selling season meetings
oCreation of CAD slides to reflect retailer orders
oAssist with data entry into EDI systems when needed
●Work with the Retail team to ensure departmental needs are met.
(This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position)
Minimum Qualifications:
●Bachelor's degree or equivalent work experience
●Net Suite & NuOrder experience
●Experience in apparel industry (preferred)
●Adobe Illustrator experience (preferred)
●Organizational skills to finish tasks in a timely and correct manner
●Attention to detail
Required Characteristics:
●Ability to thrive in a quickly growing and very fast paced work environment
●Ability to meet deadlines while tasked with multiple projects
●Excellent communication skills
●Must be available to work on site Monday through Friday 9:00am – 5:00pm
Physical Requirements:
This is a primarily sedentary position, however, standing desks are available for use. Associates may occasionally climb stairs, bend, stoop, walk, lift up to 10 lbs., and crouch as needed. Rarely associates in this position may be asked to push/pull up to 50 lbs., work in extreme conditions (heat/cold), and/or travel on a voluntary basis.
How You Will Be Rewarded:
- Competitive Salary
- Generous Paid Time Off, including Christmas Eve through New Year's Day Off
- Paid Sick Time
- Benefits – Medical, Dental, Vision, including Company Paid Life Insurance
- Supplemental/Voluntary Insurance Plans through Aflac
- 401(k) Plan with Company Matching
- Clothing Stipend
- Born Primitive Free Gym Membership
Born Primitive is an ADAAA compliant and equal opportunity employer. We welcome applicants from all backgrounds. Employment decisions will be made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected status.
Apply now
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