SUMMARY:
We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field.
WHO WE ARE:
Children’s Dentistry of Knoxville is about relationships. We believe in doing things the right way, in a safe environment, so that we can earn your trust. Our goal is to establish a great relationship with your child and with your family. If we keep things that simple, then we can make a visit to our office something your child enjoys. Whether your child needs preventative or restorative dental care, we go the extra mile to make sure our patients can enjoy a friendly, upbeat visit and leave with healthy teeth and a big smile. Visit our website: https://childrensdentistryofknoxville.com/ to learn more
WHO WE ARE LOOKING FOR:
- Proven experience in a customer service or administrative role, preferably in a dental/healthcare setting.
- Strong communication and interpersonal skills.
- Knowledge of dental terminology, procedures, and insurance processes is beneficial.
- Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
- Greet and welcome patients in a friendly and professional manner.
- Verify and update patient demographic information.
- Maintain a clean and organized reception and lobby area.
- Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
- Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
- Coordinate and manage the dental appointment calendar to optimize the daily schedule.
- Verify and update patient insurance information.
- Collect and process payments for services rendered.
- Provide patients with information on treatment costs, insurance coverage, and payment options.
- Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
- Maintain a clean and organized reception area.
- Address patient concerns and complaints professionally and promptly.
- Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.
Childrens Dentistry of Knoxville participates in E-verify.
PI272327078
