Job Summary
The Care Manager/Community Health Worker (CHW) supports the development of patient-centered, team-based care. S/he will support Shannon as a health care system (clinic and hospital departments as needed). Care Manager/CHW(s) are expected to help team members ensure patients are receiving support and resources within the community & reduce client barriers to health care and needed community resources and services. Facilitate communication and coordination between community resources/services, community partners, and healthcare providers. Maintain knowledge and understanding of available community resources, services, and programs. A few examples include the following: social determinates of health, educating patients on topics related to chronic disease prevention, suicide prevention, end of life planning, physical activity/nutrition.
Education
Education Type
Program of Study
Required/Preferred
High School Diploma/GED
N/A
Required
Experience
Number of Years
Type of Experience
Required/Preferred
2 Years
Customer Service in Health-Related Field
Preferred
Certification & Licensures
Certification/Licensure Type
Required/Preferred
Medical Assistant
Preferred
Community Health Worker
Preferred
Basic Life Support (BLS)
Required*
*Must obtain within ninety (90) days of hire date

PI272358486