Manages a variety of administrative, fiscal and technical activities to ensure efficient operation of the clinical laboratories.
Position Specific Essential Functions
Title and Definition
Clinical Management
Assures delivery of quality services for patients Consults with medical, nursing and administrative staff as necessary. Develops new techniques to meet current needs. Identifies problems related to clinical practice or operating procedures and develops appropriate plan of correction. Identify opportunities to improve patient care processes and introduce new innovations in nursing practice. Manages case load and staff hours to meet the needs of the patients and hospital. Monitors data to ensure appropriate patient care standards are met; identify trends and implement interventions to achieve the clinical outcomes established for the unit(s). Reviews department performance, effects changes as needed to improve services to assure compliance with regulatory requirements.
Operations Management
Collects statistical data as required. Completes assignments and projects as assigned in a thorough and timely manner; participates on Hospital committees and contributes to new Organizational initiatives and changes. Develops and maintain records and reports. Develops and recommend department operating budget and ensures operation within budget. Develops goals and objectives for department. Develops unit budget in accordance with established financial and operating assumptions. Monitors budget performance, and provides detailed information and action plans for variances on MOR's and SRA's. Directs unit-based quality assurance and improvement activities; participates in organization-wide quality assurance and improvement activities; coordinates intra- and inter- departmental operations in a manner that promotes quality improvement and cooperation. Encourages team building and employee participation in operational activities. Ensures that all regulatory and accreditation standards are met, and organizational policies and procedures are followed. Establishes a system for charging and billing. Establishes and maintains safety, infection and environmental control policies and procedures for the department. Evaluates and justifies equipment and supply needs and purchases; plans for use of space and new equipment. Implements and directs actions to address issues that are identified by survey presented either through Press Ganey, Internal Survey or Employee Satisfaction Survey. Institutes methods for measuring and managing patient, staff, and physician satisfaction to meet targeted goals; immediately intervenes on complaints after notification of such. Involves staff in process improvement. Keeps administration informed of departmental activities, needs and problems. Maintains department facilities and equipment to promote efficiency, health, comfort and safety of patients and staff. Maintains department reports, records and collects statistics for administrative and regulatory purposes. Makes recommendations regarding capital expenditures. Negotiates and documents maintenance schedules. Plans, organizes and directs department activities for the treatment of patients.
Personnel Management
Develops standards of performance and supervises staff. Establish efficient position control for unit(s); interview and hire appropriate number and type of staff to maintain effective unit operations. Evaluates performance, initiates and/or makes recommendations. Follows policies and procedures as established by Human Resources regarding disciplinary actions, merit increases. Initiates personnel actions (promotions, transfers, disciplinary actions, merit increases, and terminations) and collaborates with HR to complete transactions in a timely manner and in accordance with policies and procedures. Prepares/approves monthly master schedule and makes decisions regarding day-to-day staffing in a manner that provide appropriate staffing levels within targeted budget and productivity standards. Provide individualized staff development plans consistent with the goals for advancing unit performance and staff member's individual developmental needs. Provide supports for assimilating new staff into the unit(s). Develop plans for cultivating effective teamwork and take action to maintain a positive work environment. Selects, trains, orients and assigns personnel and staff. Supervise performance of unit staff on a day-to-day basis, and provides ongoing feedback to employees. Complete all performance evaluations in an objective and timely manner; develop methods to acknowledge exceptional performance; provide corrective actions according to policy to immediately address problematic performance issues.
Quality Management
Develops and maintains quality assessment records and techniques of the department. Directs unit-based quality assurance and improvement activities; participates in organization-wide quality assurance and improvement activities; coordinates intra- and inter-departmental operations in a manner that promotes quality improvement and cooperation. Ensures that the department is represented in conferences and hospital committees. Evaluates all reporting methods. Institutes methods for measuring and managing patient, staff, and physician satisfaction to meet targeted goals; immediately intervenes on complaints after notification of such. Introduces and demonstrates new techniques, new equipment and research findings to the staff. Meets regularly with nursing staff for clinical care conferences. Sees that reports are submitted on a timely basis.
Professionalism and Leadership
Creates a professional work environment in terms of the level of practice, quality of teamwork, physical environment, overall morale. Maintains involvement in professional activities and organizations outside Shannon. Manages conflict and change in a positive and constructive manner. Serves as a role model for professional behavior in terms of, interpersonal interactions, decision-making, dress, appearance, and overall conduct.
Education
Degree Obtained
Program of Study
Required/Preferred
Bachelors
Business Administration
Preferred
OR
Related Field
Accepted
Educational Requirements
Experience
Years of Experience
Type of Experience
Required/Preferred
3 years experience in clinical laboratory
Supervisor role
Required
PI272358200
