Valet Cashier – Margaritaville Beach Resort
Fort Myers Beach, Florida
Fins up! Margaritaville Resort Fort Myers Beach is seeking seasoned, energetic and friendly professionals for the exciting role of Valet Cashier!
Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.
We are looking for team-oriented individuals who are energetic, reliable, friendly and organized to join our valet service team. This fast-paced, guest-facing role is key to delivering the first and last impressions of our island-inspired resort experience.
Key Responsibilities include:
Guest Service & Interaction:
· Warmly greet and welcome guests upon arrival, providing a welcoming atmosphere.
· Provide friendly and professional responses to guest questions about the resort amenities, local attractions, and the surrounding areas.
· Communicate effectively with valet attendants to coordinate prompt vehicle retrieval.
- Remain attentive to VIPs, group arrivals, and special guest requests.
- Obtain information about daily events and rates to be charged.
- Provide directions and respond to general inquiries with confidence and professionalism.
· Observe the “10-5” rule when hotel guests are present.
· Foster positive working relationships with fellow team members, promoting teamwork and collaboration to achieve common goals.
Transaction & Ticket Management:
- Accurately process valet tickets for vehicle check-in and check-out.
- Maintain accuracy and composure while under pressure.
- Handle guest payments through cash, credit card, or room charge transactions using a point-of-sale system while remaining accurate and adhering to company policies and procedures to ensure smooth and secure transactions.
Valet Desk Compliance:
· Maintain a clean, organized, and presentable cashier booth and surrounding valet area.
· Monitor and manage the inventory of vehicles using established procedures.
· Verify claim checks before releasing vehicles to ensure guest property security.
Safety and Compliance:
· Adhere to all safety and security protocols regarding valet operations and cash handling.
· Report any suspicious activity, guest concerns, or operational issues to leadership promptly.
· Demonstrate commitment to a safe and orderly environment for both guests and team members.
What You Will Bring:
- High School or equivalent
- Previous cashier or front of the house experience preferred
- Effective communication and strong guest service skills
- Comfort handling financial transactions with attention to detail and accuracy
- Ability to stand for extended periods and work in an outdoor environment
- A positive attitude and commitment to exceeding guest expectations
· Reach overhead and below the knees, including bending, twisting, pulling, and stooping
· Perform other reasonable job duties as requested by Supervisors
About TPI Hospitality:
- Industry-leading tenure celebrated during its 50th year of operation in 2022.
- A culture of empowerment that creates success for yourself and those around you.
- A growing company with multiple new projects underway.
- With over 30 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
- Chosen as a twelve-time Best Places to Work nominee by the Business Journal.
Benefits:
• Medical/Dental Insurance
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Beach School / Bay Oaks enrollment available to beach workers
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• Bereavement Leave
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
• Tuition Discount
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