Who We Are
At Suvida Healthcare, we are not just caregivers; we"re compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?
What Makes Us Unique
We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.
How We Work
Our Culture & Core Beliefs
Earn TrustBuilding RelationshipsCreating JoyDoing RightImproving Every DayMoving Forward
Our Promise
Purpose Driven CareerCompetitive PayBest-In-Class Medical/Dental Coverage Free Mental Health & Life Coaching for Team Members and their DependentsHoliday Time Off with PayPaid Community Service DayPaid Parental/Family LeavePaid Bereavement LeaveGenerous Paid Time Off (PTO)401k Retirement Plan with Company MatchAnd much more....
Position Summary
Suvida is seeking a natural influencer and internal consultant in Learning & Development with a passion for healthcare and an optimal patient experience! In this role, you will be a key contributor in the design, organization, and management of a comprehensive learning & development program. This is an individual contributor role that requires proven leadership and influence capabilities with room to grow as the company scales.
Reporting to the SVP of People & Culture. You will assist in fostering the cultivation of a patient/team member-centric learning & development (L&D) culture across Suvida Healthcare, ensuring that all initiatives align with business goals. In this role, you will collaborate with functional department leaders to create a learning strategy and roadmap through ongoing needs analysis that considers current operational performance and future capabilities needed while continuously improving company-wide learning experiences for Suvidanos across the company. In addition to the strategic and hands-on responsibilities, you will be the principal liaison with LMS technical partners and help Suvida Healthcare launch and implement its first LMS platform! Your ability to adapt, manage multiple projects simultaneously, and leverage your expertise will be essential. Additionally, you will be responsible for developing and documenting organizational and operational processes & workflows to improve program effectiveness and drive sustained business success and execution.
Responsibilities
Using a consultative approach, develop and maintain business leader relationships, engaging appropriate stakeholders to create learning experiences that meet organizational learning needs.Under the direction of the SVP of People, this role is responsible for the building, design, development, execution, and evaluation for the overall L&D strategy and creation of a roadmap to deliver against the plan. Ensures innovation of delivery methods, including in-person, webinars, eLearning, cohort programs, etc., to meet the needs of our team members, departments, and company. Integrates and leverages technology solutions and remains current on emerging learning technology best practices. Analyze to identify and define present and future L&D needsDefine and track L&D KPIs
What You"ll Do
Establish governance to align L&D programs to business strategy by meeting with senior leaders within Suvida Healthcare to review, prioritize, sponsor, and partner in measuring and prioritizing the training requests of the business. Lead the implementation and ongoing maintenance of an LMS systemIn partnership with functional leaders within the business, marketing, internal communications, and people, this role will establish a common language, look & feel, and instructional design framework for use across the business.Lead face-to-face and virtual L&D delivery, acting as an expert facilitator on a wide range of learning topics including:Leadership DevelopmentTeam DevelopmentChange Readiness & Change ManagementAssessments (e.g., DiSC, StrengthsFinder, 5 Behaviors of a Cohesive Team)Soft Skills Consults and supports other functional operational, clinical, patient experience, and compliance training as appropriate by providing L&D expertise in adult learning principles, processes, and learning evaluation metrics.
What You'll Bring
Knowledge, Skills, and Abilities
Data-driven decision making and strong analytical skillsStakeholder managementAttention to detailAbility to communicate effectively with diverse audiences and translate the complex into digestible simplicity. Demonstrated leadership influence Demonstrated resilience and ability to thrive in ambiguity within a high-growth start-up environment are required. Superior program and project management skillsBilingual (English/Spanish) proficiency is preferred but not required.
Education, Experience, Licensure, or Certification Requirements
Bachelor's degree in human resources, organizational development, education, organizational psychology, business administration, or related field. Or equivalent combination of education & experience.8+ years of demonstrated experience in Learning & Development teams
(within the Healthcare Industry is strongly preferred), with specific experience building tailored programs aligned to customer needs AND patient outcomes across the company, integrating trends and technology.Knowledge of agile project management, Kirkpatrick Model for training evaluation, ADDIE instructional design, and/or ATS certification is a plus!Fluency in
SCORM,HTML5-based content, andauthoring tools like Articulate Storyline, Adobe Captivate, Camtasia, or Vyond.Experience designing and facilitating learning materials based on adult learning principles and diverse styles. Strong background managing LMS implementation and supervising program delivery, ensuring seamless end-user experiences and robust reporting capabilities. Willingness to travel 20-30% Strong alignment with Suvida's purpose and core beliefs.
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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