Sales Coordinator – Harrisburg & Camp Hill, PA
Are you ready to grow your career with a company that's redefining excellence in hospitality? We're a team built on integrity, servant leadership, and an unwavering pursuit of excellence. If you're someone who thrives on meaningful work, loves creating value, and is ready to be part of something bigger than yourself, we invite you to consider the next step in your journey with us.
We're seeking a Sales Coordinator who is more than just detail-oriented—you're someone who brings purpose, energy, and heart into every client interaction and team collaboration. This is a critical role designed to support two growing hotel markets—Harrisburg and Camp Hill, PA—with a focus on the SMERF segment and group business opportunities.
Hotels Supported:
- Home2 Suites by Hilton Harrisburg North
- SpringHill Suites by Marriott Camp Hill
Key Responsibilities:
Sales Execution & Client Management
- Respond to inbound SMERF and local group leads, qualify prospects, quote rates, and generate contracts.
- Manage all group servicing needs from contract through departure, including resumes, rooming lists, and guest communication.
- Conduct site tours for potential clients and act as the primary point of contact throughout the group lifecycle.
- Proactively prospect new business through phone calls, email outreach, social media, and community engagement.
- Prepare welcome letters, gifts, and appreciation materials to enhance the guest experience and build loyalty.
Sales Administration & Coordination
- Maintain detailed sales files, group pick-up data, and client communication records.
- Create contracts, prepare Group Masters/Resumes, LNR quarterly and annual letters.
- Assemble sales call materials, prospect lists, and internal reports using Excel, brand systems (OnQ, FOSSE), and CRM tools.
- Communicate group needs and expectations clearly to the operations team and participate in pre-con meetings as needed.
Strategy & Collaboration
- Participate in sales meetings and planning sessions; present lead activity and conversion metrics.
- Maintain an understanding of local competitors, market demand, and trends in the group business landscape.
- Support the Director of Sales with special projects, training, and cross-functional initiatives.
Requirements:
- Experience with Hilton and/or Marriott systems is highly preferred.
- Strong organizational and communication skills with high attention to detail.
- Confident in working independently and balancing multiple priorities under tight deadlines.
- Professional presence with a customer-first mindset and polished interpersonal skills.
- Ability to lift/push up to 60 lbs. occasionally and maintain a flexible schedule, including some weekends/holidays.
Why Springwood Hospitality?
We are a values-driven company focused on doing what is fair and right, creating growth and value, and pursuing excellence in everything we do. Here, you'll be trusted to take initiative, encouraged to grow, and celebrated for making a difference—not only in the workplace, but in the lives of the guests we serve.
This isn't just a job—it's your next big step. Join us, and let's build something great together.
Salary: 55k
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