About Rainey Property Management
At Rainey Property Management, we live by a simple yet powerful belief: Desire to Inspire.
This core mission fuels everything we do—from the way we serve residents and empower our teams to how we contribute to the neighborhoods we manage.
We Inspire:
- Communication by fostering open, honest, and meaningful connections
- Better Homes through high-quality, welcoming living environments
- Kindness by leading with empathy, respect, and compassion in every interaction
- Community by strengthening the neighborhoods we serve
- Excellence through high standards, constant innovation, and impactful work
In the realm of property management, Rainey Property Management stands as a beacon of excellence. We offer a comprehensive range of services finely tuned to the distinct requirements of multifamily communities and affordable housing programs.
With an unwavering commitment to enhancing property values, maximizing returns, and fostering vibrant communities, we dedicate ourselves to delivering tailored solutions that not only meet but exceed the expectations of property owners.
Compensation & Benefits
Rainey Property Management offers a competitive compensation package including:
- Hourly Pay: $26.00
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and paid company holidays
- Career development support and training opportunities
- A mission-driven culture focused on building stronger communities
Why Join Rainey?
- Make a Difference: Help families stay in their homes while supporting compliance and operational excellence
- Grow Professionally: Build your expertise in affordable housing compliance and lease administration
- Be Part of a Purpose-Driven Team: Work alongside passionate individuals committed to creating safe and thriving communities
Position Summary
The Renewal Specialist is responsible for managing the lease renewal and recertification process at the property level, with a focus on affordable housing compliance. You will serve as the primary point of contact for current residents during the renewal period, ensuring a smooth and timely process that supports retention and maintains regulatory requirements.
This role requires a mix of administrative precision, customer service, and familiarity with affordable housing programs such as LIHTC, HUD, and Section 8. Your ability to stay organized and responsive will directly impact resident satisfaction, compliance, and occupancy goals.
Key Responsibilities
Leasing Support
- Conduct occasional property tours for prospective tenants and provide detailed information about available units and community amenities
- Assist with initial leasing processes when needed, including application intake and background verification
- Prepare lease documents and ensure full compliance with local, state, and federal housing regulations
Renewal & Recertification Management
- Monitor upcoming lease expirations and initiate timely outreach to residents for renewal
- Guide residents through the renewal and/or recertification process, explaining program requirements and changes clearly
- Process annual and interim recertifications, verifying income eligibility and required documentation per HUD or LIHTC guidelines
- Coordinate lease signing, rent changes, and unit updates as necessary
Resident Relations
- Serve as a key contact for current residents regarding renewals, lease changes, and program eligibility
- Proactively address resident questions, concerns, and disputes related to lease terms, rent increases, or eligibility
- Support efforts to maintain high retention rates by delivering a positive and transparent renewal experience
Compliance & Documentation
- Maintain complete and accurate resident files in accordance with affordable housing standards
- Prepare reports for regulatory agencies and internal compliance teams as required
- Ensure all recertifications, renewals, and lease updates are entered accurately into the property management system
- Assist with audit preparation and file reviews during compliance inspections
Requirements
Education & Experience
- High school diploma or equivalent required; Associate's or Bachelor's degree in Property Management, Business Administration, or a related field preferred
- Previous experience in property management, affordable housing, or compliance coordination required
- Familiarity with LIHTC, HUD, or Section 8 housing programs is highly preferred
Skills & Competencies
- Excellent written and verbal communication skills
- Strong organizational and time-management abilities
- Attention to detail and accuracy in file management and data entry
- Ability to manage multiple deadlines and priorities independently
- Proficiency in Microsoft Office Suite and property management software (e.g., Yardi, RealPage, etc.)
- Knowledge of fair housing laws and affordable housing regulations
Physical Demands & Work Environment
- Prolonged periods of sitting at a desk and working on a computer
- Occasional walking, standing, or moving throughout the office or property grounds
- Ability to lift and carry up to 15 lbs. (files, supply kits, etc.)
- Frequent use of standard office equipment such as phones, printers, and computers
- Occasional travel may be required for training, meetings, or inter-property support
Disclaimer
This job description is not an all-inclusive list of duties and responsibilities. Rainey Property Management may add or change responsibilities to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
PI270910654
