Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Sales Account Manager - Home Health
This is a full time position, working Monday-Friday 8:00am-5:00pm PST
Compensation Band: $70,000.00 to $100,000.00 per year
The Sales Account Manager is accountable for managing all aspects of agency sales and marketing efforts and is responsible to represent the agency in activities involving professional decision makers, professional contacts, physicians, and referral sources (including but not limited to facilities, senior living communities, hospitals, and professional groups). The Account Manager is responsible for educating and supporting the identification of available services for patients and families who are clinically appropriate and eligible to receive services. The Account Manager will be responsible for providing quality sales calls and educational meetings as a member of the marketing team, establishing, and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payors. The Sales Account Manager will be responsible for meeting and/or exceeding their monthly/quarterly admission goals, of clinically appropriate and eligible patients, set forth by their Area Sales Manager/RVP, Sales and Senior Management.
Key Responsibilities:
- Manage daily marketing operations, including sales calls, meetings, and education for referral decision-makers.
- Educate patients and the community on agency services through direct outreach and public speaking engagements.
- Build and maintain relationships with referral sources, payors, and the community to enhance Mission Healthcare’s reputation.
- Coordinate with physician offices and agencies to obtain required documentation and signatures in a timely manner.
- Develop and implement strategic marketing plans to meet budgetary goals, conducting market assessments and monitoring resource allocation.
- Track and report the cost-effectiveness of marketing efforts while ensuring compliance with agency policies, HIPAA, and privacy regulations.
- Maintain expertise in healthcare markets, competitors, and industry trends, sharing insights with leadership and agency personnel.
- Support strategic planning by identifying opportunities for service expansion or improvement.
- Ensure timely submission of reports, plans, and documentation per company policy.
- Assist other Account Managers as needed, per supervisor direction.
Position Qualifications:
- Bachelor’s degree in Marketing, Business Administration, or related field.
- Must have a valid driver’s license.
- At least three years’ experience in health care marketing.
At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
Equal Opportunity:
We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.
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